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Helpdesk
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LBE Free Helpdesk License: Freeware
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Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.
Author: Leigh Business Enterprises Ltd.| Date: 01-01-1999 | Size: 2331 KB
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Inventory Manager Lite License: Freeware
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Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
Author: Microforge.net Limited| Date: 20-04-2001 | Size: 15081 KB
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Boldcenter Operator Client .NET License: Freeware
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Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.
Author: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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Disk Performance Analyzer for Networks. License: Freeware
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The Disk Performance Analyzer for Networks is a stand-alone utility that detects and reports fragmentation-related performance loss on networked systems. The Performance Analyzer provided never before available single-point analysis of systems requiring defragmentation attention to achieve optimal performance. With Disk Performance Analyzer for Networks you can zero in on the machines that need attention and handle them before they turn into a helpdesk problem. After installing and launching the utility, you are presented with a list of computers on your domain(s) available for analysis. Once you have selected target computers, a small agent is temporarily copied to these computers to begin an analysis. The agent quickly and unobtrusively gathers disk fragmentation information from the remote computers and reports this data to the Disk Performance Analyzer for Networks main console. The agent then completely removes itself from remote client systems. After collecting all the analysis data, Disk Performance Analyzer for Networks will create and present a comprehensive report showing the fragmentation related performance degradation on selected remote computers.
Author: Executive Software| Date: 25-08-2004 | Size: 5119 KB
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Intelligent Mailbook License: Freeware
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Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back-up and restore of messages. It has powerful automatic Tracking number (“support ticket”) generation and processing - ideal for help desks and service departments! It has a Black List mechanism to block mail from specific senders. Messages from blacklisted addresses will be deleted at server level and NOT be downloaded. Great for blocking SPAM (unwanted mail) from known spammers. It has Auto-rebuild of damaged databases: never loose mail messages because of one damaged system file! Intelligent Mailbook can rebuild its internal e-mail databases from scratch, might they get damaged. In other e-mail programs this usually results in total-loss of all messages! If new mail is received, the Scroll-Lock light on your keyboard will blink, so you don’t have to switch on your monitor to see if you have new mail! Did we already mention that it is 100% free?!
Author: MAEGNAS Software| Date: 7-10-2004 | Size: 4626 KB
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TechAid ASP License: Freeware
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A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or higher and on Personal Web Server. It can be accessed from a Javascript enabled web browser and is compatible with Internet Explorer 5.0 and higher or Netscape 6.0 and higher. TechAid ASP allows users to record their time using an organization's standard task numbering system, or record their time using a reference that identifies a task that does not have an 'official' designation. This allows users to account for all of their time, not just the time they spend working on tasks that have a standard identification. TechAid ASP includes reports that give information as simple as the total hours reported by a user for a given date range, to detailed reports that show all information for every activity log entry made by a user. TechAid ASP uses an Access 2000 database and does not require that Microsoft Access be installed on the web server. TechAid ASP was designed to be so intuitive that users understand all of its functions on first use. The installation wizard completely automates the installation process. TechAid ASP allows 10 concurrent users. There is no limit on the number of user accounts that can be created. TechAid ASP is a great tool for an organization's members to record their time and track the tasks they are working on.
Author: TechAid Software| Date: 06-04-2003 | Size: 860 KB
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ActiveXperts Network Monitor License: Freeware
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ActiveXperts Network Monitor is the leading solution for monitoring all aspects of your LAN and WAN servers, workstations and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform. ActiveXperts Network Monitor supports Windows, UNIX, LINUX and Novell platforms. When problems are detected, you're immediately notified by network message, e-mail, pager, or SMS message (support for TAPI, Unicode, TAP, UCP and FBus). When a failure is detected, the network monitor tool will try to correct the problem. Use XML and XSL based Views to view the results from any location in the world, or use the 32 bit Windows Manager application to make changes to the configuration. Assign privileges to groups of users, to avoid access to parts of the monitoring results they are not allowed to access. ActiveXperts Network Monitor is delivered with powerful, pre-defined function sets, including functions for: Active Directory, ADSI, CPU Monitoring, Directory sizes, Disk Healthy check, DNS, Disk Drive, Disk Space, DNS, Event Log (with content checking), Exchange 2000, File Existence (with content checking), FTP site, HTTP(s) (with content checking), ICMP/Ping, IMAP4, MS SQL Database, Novell NDS, NTDS (NT4 compatible DS), NTP, ODBC Database, Oracle Databases (SQLNet), POP3 Mail server, Printer, Process, Service, SMTP Mail server, SNMP, TCP port (with handshaking), UDP, UNIX Shell Script (RSH), Users & groups, VBScript (custom scripts) and WMI. Write custom scripts using VBScript or RSH. ActiveXperts Network Monitor has advanced ODBC and ADO/SQL logging and reporting capabilities. The XML based Reports can be customized easily by editing the XSL stylesheet templates.
Author: Bart Jonkman| Date: 29-09-2002 | Size: 4599 KB
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Universal Explorer
Powerful windows explorer file manager and viewer.
Disk Size Manager
Analyses hard disk space and collects statistics.
Web Data Extractor
Email marketing software to extract specific contact.
 BackStreet Browser
Powerful Offline Browser - Download Entire Website.
ListMotor
Email List Manager, operates with email stored in simple text files or csv files.
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