Freeware: Tickets

	AirCompare Gadget  License: Freeware
	A quick and easy way to compare tens of thousand of flight fares at one time. AirCompare Gadget includes consolidator, web fares and published fares, all on one gadget so you can find the best pricing on air tickets. After the search is completed, you can purchase your tickets directly through the results page. AirCompare gadget search form accepts both airport codes and city names. Automatic update notification is included so that you can always have the latest version. Author: Netporium LLC| Date: 28-02-2007 | Size: 39 KB
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	Boldcenter Operator Client .NET  License: Freeware
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Author: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	ManageEngine SupportCenter Plus  License: Freeware
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution. SLA Management Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations. Account & Contact Management Track and manage all your customer accounts and their contact information, and thereby improve customer relationships. Product Catalog Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased. Customer Service Reports Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus. Author: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	Multi Web Browser  License: Freeware
	Horse racing web browser, with predefined tabs that allow you to surf to interesting sites where you'll be able to find plenty of useful information related to horse racing: - leading trainers - leading jockeys- leading drivers - press releases - stakes schedules - live racing - best odds - brokers - tips and tricks - employment - entries - results - charts - past performances - video and audio - fairs - facilities - news and announcements - tickets - handicapping picks - entertainment - archives - and more racing links... Author: SOFTIDEAL| Date: 17-06-2006 | Size: 901 KB
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	ManageEngine OpStor Free Edition  License: Freeware
	OpStor is an integrated storage network-monitoring tool offering fault recording, performance measuring, inventory and business reporting functions through a simple web client. SAN fabric switches, RAIDs, Tape Libraries, HBA and Host servers from popular vendors, such as Brocade, McData, NetApp, Hitachi, StorageTek, ADIC, Qlogics, etc., are managed via SNMP and other protocols. OpStor auto discovers storage devices using In-band, Out-of-band, and vendor specific algorithms. All the device properties are collected and the devices along with their sub-components are modeled. Administrators can rely on OpStor for reports on alarms, performance, utilizations, inventory, trends, etc. from their storage networks. Proactive fault management captures traps, sensor faults, and Status Change Notifications; correlates; and reports them to administrators through e-mail or SMS messages. For example, OpStor manages more than 80 system-level fault conditions from NetApp devices, more than 40 from ADIC, and so on. Apart from alarm escalation options, daily and weekly reports are sent to the administrators on storage infrastructure health. OpStor does periodic status polling and collects data on performance and utilization. This data is stored in the database and used to generate performance, utilization, and availability reports for all the storage devices and its sub components. OpStor also generates reports on Top N available and performing devices. OpStor allows plotting of real-time graph with live, SNMP-based, non-intrusive, Fibre Channel port level data collected from fabric switches. These are useful for troubleshooting at the port-level. Up-to-date device inventory is maintained and reports are generated on device location, device vendors, alarm distribution, problem tickets, etc. All the reports can be saved as pdf or printed for future reference. With all the features required for a SME storage administrator, OpStor comes to you at an affordable cost. Author: AdventNet Inc.| Date: 05-07-2005 | Size: 39070 KB
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	Adventnet ManageEngine ServiceDesk Plus  License: Freeware
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Author: AdventNet Inc| Date: 01-11-2007 | Size: 37002 KB
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