Freeware: Knowledge Management

	Visual Mind  License: Shareware
	Visual Mind is software that improves your thinking and information management. It is brilliant for storing and organizing all kinds of information, thoughts, ideas, plans and knowledge. If you sometimes feel you are "juggling to many balls" at the same time, Visual Mind is the perfect software for you. Visual Mind is the ideal tool for Organizing, Planning, Brainstorming, Note-taking, Outlining, Studying, Presentations, Mind mapping and more. Author: Norcan Data AS| Date: -- | Size: 0 KB
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	ManageEngine SupportCenter Plus  License: Freeware
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution. SLA Management Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations. Account & Contact Management Track and manage all your customer accounts and their contact information, and thereby improve customer relationships. Product Catalog Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased. Customer Service Reports Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus. Author: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	General Knowledge Quiz  License: Freeware
	Test your smarts with General Knowledge Quiz where you will be rewarded with fun and knowledge. There is nothing quite as worthwhile as improving your knowledge while you are having fun. As you play General Knowledge Quiz, you will find that you are not just being tested on your knowledge of the world but you are gaining valuable information about interesting facts as well. This game is a stage-by-stage challenge where you are required to answer a total of 10 questions each round. Upon getting at least 7 questions correct, you will progress to the next level. However, you have to race against time as you as work your brains over each question. It gets more exciting as the questions get more difficult from stage to stage, but the way the multiple choices are set offers you sufficient hints to the correct answer. The questions concern interesting facts that are very appealing to human intelligence. Also, the varying expressions of the smiley faces also make the game more intriguing and entertaining. General Knowledge Quiz is a great game for both young and old, and you will agree that it’s a fun challenge once you start playing it. Have fun with knowledge! Author: Justgames.ch| Date: 09-12-2006 | Size: 2036 KB
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	Adventnet ManageEngine ServiceDesk Plus  License: Freeware
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Author: AdventNet Inc| Date: 01-11-2007 | Size: 37002 KB
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	Kplan Perso  License: Freeware
	Kplan Personal description Kplan is a free and fully customizable powerful organizer Kplan is a knowledge management software designed to help you organize your life: Your activities, notes, documents, contacts, agendas...are all linked in the same file. Interconnect all your sources of information with Kplan ! KPLAN PERSONAL is the ideal companion, light and fast to manage and organize your information Author: METAGENIA| Date: 11-05-2008 | Size: 1577 KB
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	IngoGetter Xmod  License: Freeware
	Program will up your knowledge with know more of your PC. You may press only one button and you will now everything. You'll get info by 2 seconds! Tested Author: X-ms| Date: 20-10-2006 | Size: 1951 KB
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	Collanos Workplace Mac OS X  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 22978 KB
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	Collanos Workplace Windows  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 34259 KB
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	Collanos Workplace Linux  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 39082 KB
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	CRMadar  License: Freeware
	CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign management and customer service. CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters and sending emails. Attributes can be used to classify and group your contacts into specific lists. Contact Management In order to build more effective business relationships you need to know more about your customers and business partners. CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs. CRMadar 3.0 allows the user to enter information concerning the contact name, address, country, Email addresses, phone number, fax number, language, contact type etc. and many user-defined attributes. Campaign Management Ability to create a campaign and record key information, like: campaign name, campaign type and classification, estimated cost, anticipated revenue, notes. Ability to create a list of contacts who will be the target of the campaign using contact management, attributes and data from previous campaigns. Customer Service When a customer calls you need to be able to identify them at a personal and company level and process their inquiry in the most efficient way possible. With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity. Author: darek mazur| Date: 01-09-2003 | Size: 2554 KB
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	ExEntryC's Junior (knowledgebase)  License: Freeware
	Build your own knowledgebase for personal and professional use. Save your knowledge in a database, with powerfull classification, search and filter functions. NEW: paste images into your text.Link your knowledge records to websites and/or files of all types or crosslink them to each other. Arrange and/or sort the knowledge records by subject, by type of information and/or status. Author: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	Radix  License: Freeware
	Radix will enable you to manage customer information and resolve issues more efficently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Because Radix is a true distributed application with distinct client and server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Free for personal use. Multi-user licenses are available. If you need more than just another contact manager, download Radix today. Radix includes several sophisticated and fully integrated modules: Help Desk Knowledge Base Time Tracking Contact Management Email Client Appointment Scheduling Project Tracking Expense Tracking Employee Signout Board Products Client Invoicing Phone Messages To Do Personal Notes Custom Report Manager. Author: Hurstridge Technologies| Date: 21-03-2005 | Size: 23395 KB
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	ManageEngine FacilitiesDesk  License: Freeware
	ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run. Author: AdventNet, Inc.| Date: 25-12-2007 | Size: 44032 KB
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	Authentic  License: Freeware
	Altova Authentic 2005 is a FREE content editor that allows business users to easily enter data and text directly into XML documents and relational databases without being exposed to the underlying technology. Simply fill in electronic forms using the word-processor style WYSIWYG interface, and your content is automatically written to an XML document or relational database behind the scenes. Authentic 2005 is ideally suited for use as the data entry element of advanced XML-based document frameworks and business-management oriented databases. The data can be saved to any content management system, database, or XML repository where it can be made instantly available to management applications across the organization. Authentic 2005 is perfect for use in XML document management systems, Web publishing, and knowledge management applications. Users of Authentic 2005 are typically business people, such as order processing clerks, salespeople, marketing professionals, copywriters, reporters, field representatives, etc. The intuitive user interface works like a word processor, letting you enter information through very straightforward electronic forms, which are created using Altova STYLEVISION, and format it according to the rules of your schema or database. This innovative approach to content editing unlocks corporate knowledge and increases overall efficiency. Authentic 2005 is designed to work in conjunction with the leading content management systems and databases in a variety of modes and is therefore available in Desktop and Browser Editions. Authentic 2005 is not only the most effective solution for providing data entry access to your business systems; it is also the most cost effective, because it is free! All editions of Authentic 2005 are offered under FREE software licenses. Author: Altova, Inc.| Date: 01-11-2004 | Size: 18163 KB
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	KPLAN PERSONAL  License: Freeware
	Kplan is a knowledge management software which helps you organize your life: Your activities, notes, documents, contacts, agendas... are all linked in the same file. Interconnect all your sources of information with Kplan ! KPLAN PERSONAL is the ideal companion, light and fast to manage and organize your information. KPLAN integrates an Information Manager, a Time Manager (Agenda + Organizer) and a Resource Linker which associates different resources (individuals, companies, documents). Author: METAGENIA| Date: 04-03-2004 | Size: 1936 KB
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	ExEntryC's Junior (knowledgebase)  License: Freeware
	Build your own knowledgebase for personal and professional use. Save your knowledge in a database, with powerfull classification, search and filter functions. NEW: paste images into your text. Link your knowledge records to websites and/or files of all types or crosslink them to each other. Arrange and/or sort the knowledge records by subject, by type of information and/or status. Features : - multiple knowledgebases - user definable fields - user definable print-layout - powerfull classification, search, sort and filter functions - crosslink records to each other - and much more ... Author: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	EZ Wizard  License: Freeware
	EZ Wizard provides a simple point and click interface to enable monitor power management on Windows 95, 98, ME, 2000 and XP systems saving up to $50 / yr in energy costs. It was developed by the DOE/EPA under the Energy Star Monitor Power Management program to promote increased use of PC monitor energy saving features. If issues arise after enabling monitor power management EZ Wizard can be used to reset to the original configuration. Author: Cadmus Group| Date: 01-08-2001 | Size: 86 KB
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	SMB iCRM  License: Freeware
	Free Lotus Notes and Domino SMB (Small Business) CRM database. Mailing Lists, Document Management. MS Office Integration. Optional modules: Sales Lead Management, Sales Opportunity Management. Possible additional development/adaptation. No time limits, no license fees. More information and your comments: Author: Centuria| Date: 07-10-2005 | Size: 6882 KB
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	Easy Projects .NET Personal Edition  License: Freeware
	Easy Projects .NET - the latest generation web-based project management and tracking system. It is called "Easy Projects" for a good reason - it was specifically designed to make software project management straightforward and hassle-free. Easy Projects .NET has exactly those tools and features that you need and without complicated setup. Easy Projects .NET has an intuitive interface and including contextual tips. Despite its simplicity of use, Easy Projects .NET is a powerful and sophisticated system based on the Microsoft .NET and SQL Server 2000 technology. These robust technologies provide you with scalable and flexible solution to manage software projects of any complexity. Using multi-nesting projects and tasks, detailed statistics and reports, email notifications and alerts, issues and requests tracking, message board and more, you will be able to track and organize any type of project. Your team will be able to effectively communicate and collaborate during all stages of the project life-cycle, facilitating successful delivery of results on time and within budget. Save time and improve productivity. Easy Projects .NET is all about getting your projects done quickly and effortlessly! Author: Logic Software, Inc.| Date: 12-09-2006 | Size: 4307 KB
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	Stauri Orataur  License: Freeware
	Stauri Orataur is a simple but effective knowledge bot. Ask it a question, it will supply a straightforward answer. Orataur uses Victauri's Stauri(tm) technology to filter structured sentences from ordinary web pages and return only those that are considered to be reasonable answers. Utilizing Microsoft Agent technology, Orataur uses AI to speak to you. Answers are designed to lead to further questions encouraging learning through interaction. Author: Victauri LLC| Date: 25-07-2002 | Size: 926 KB
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	Project Management Tutor  License: Freeware
	A freeware to introduce basics of project management. Highlights and explains all the jargons a project manager need to know in order to manage projects successfully. An ideal tool for a novice project manager. This tutorial covers the following: 1. Project management basics 2. Life cycle of a project 3. Role played by the project Manager 4. Common mistakes made during different phases of a project 5. Risk management 6. Views & graphs ( Gantt, PERT, network diagram, project reports etc..) It also gives a glossary of commonly used terms in project management domain. Author: Devanathan Raghavan| Date: 12-09-2003 | Size: 1459 KB
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	Infoblox Winconnect LE  License: Freeware
	Infoblox IPAM WinConnect LE freeware lets you get started on the path to automated IP address and subnet management (IPAM). Now you can replace your manual spreadsheet with an easy-to-use, Web-based application that keeps track of your IP devices and address space. * Unified repository of IP address, subnets and asset information * User-friendly and intuitive web GUI * On-demand and scheduled discovery of IP devices * Import of IPAM data from existing spreadsheets (from CSV files) * Manual entry of IPAM data * User-definable custom IPAM fields * Graphical representation of subnet IP map * Easy data export and report generation Author: Infoblox, Inc.| Date: 07-11-2007 | Size: 87000 KB
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	Link Management Assistant  License: Freeware
	The "Link Management Assistant" totally automates your reciprocal link partner management, allowing you to focus entirely on securing more strategic link partners to increase your websites link popularity & search engine rankings. It's also versatile enough to be used as a stand alone niche website directory management script. What's more, with the unique integrated DMOZ import feature, you can setup a near instant niche website directory on your site, containing hundreds (or thousands) of keyword rich content pages in just a matter of hours, driving hundreds of additional targeted visitors to your site, every single day, at no-cost. Author: Duncan Carver| Date: 12-08-2004 | Size: 210 KB
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	Altova Authentic  License: Freeware
	Altova Authentic 2008 is a FREE XML and database content editor that allows non-technical business users to view and edit data in XML documents and relational databases without being exposed to the underlying technology. They simply fill in electronic forms using the word-processor style WYSIWYG interface, and the source XML documents or databases are automatically accessed and/or updated behind the scenes. Available in Desktop and Browser Editions, Authentic is ideally suited as the user interface element of advanced XML-based document frameworks and database-oriented applications. It is perfect for use in XML authoring, document management, Web publishing, transaction reporting, and knowledge management applications. End users of Authentic are typically business people, such as office managers, order processors, salespeople, marketing professionals, authors, copywriters, reporters, or field representatives. The intuitive Authentic interface works like an intelligent word processor, accepting information through straightforward electronic forms, then validating it according to the rules of your schema or content model. This innovative approach to XML and database content editing unlocks corporate knowledge and increases overall efficiency. Authentic forms are created and modified using Altova StyleVision , and Authentic comes with numerous pre-built forms for industry standard XML vocabularies included. An Authentic form can be distributed to an unlimited number of end-user workstations at no expense. Authentic is not only the most effective solution for providing access to your business systems; it is also the most cost effective – because it’s free! All editions of Authentic 2008 are offered under FREE software licenses, which means you can deploy Authentic across entire workgroups without incurring the expense of purchasing software for each workstation. Get your technology under cover; get Altova Authentic 2008. Author: Altova, Inc.| Date: 12-09-2007 | Size: 25072 KB
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	phulmonty  License: Freeware
	PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions Author: PHULmonty| Date: 01-01-2003 | Size: 14000 KB
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	Javascript Menu Master  License: Freeware
	With Javascript Menu Master, you can create compact, attractive, and convenient Javascript-powered pull-down navigational menus for your web site with very little effort and absolutely no knowledge of writing complex Javascript and HTML code. The program gives you complete control over functionality and appearance of your menus, including options for specifying font, font size, colors, dimensions, and more in a smart, easy-to-use interface. Author: Harmony Hollow Software| Date: 10-01-2003 | Size: 1350 KB
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	CoffeeCup Free Scrollbar Styler  License: Freeware
	Customize those plain default web browser scrollbars for a great looking site. Makes color scrollbars for your Website without knowledge of HTML. Author: CoffeeCup Software, Inc.| Date: 08-08-2003 | Size: 2076 KB
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	xCRM  License: Freeware
	Free Lotus Notes/Domino CRM database. Companies, Contacts, Communication, other documents. Marketing Management, Mailing Lists, Document Management, Contracts, Invoices, Project Management. MS Office Integration. Possible additional development/adaptation. No time limits, no license fees. More information and your comments: info@centuria.co.uk. Author: centuria| Date: 19-11-2004 | Size: 5703 KB
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	CarHomePage  License: Freeware
	Get a free web page for your car with zero knowledge of HTML. Download CarHomePage client, start it, enter your data, click Upload and that's it, your car home page is already live. Join the club now, show your car to the world, rate others, have fun Author: XemiComputers Ltd.| Date: 07-03-2003 | Size: 1705 KB
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	BuibuiPhoto  License: Freeware
	BuibuiPhoto is an exceptional freeware tool that works to administer your digital photo collection, and it will become essential to you if you are one of those who stores thousands of digital images in their PCs. BuibuiPhoto allows you to batch resize, correct red-eyes, crop and rename all your pictures very easily. Apart from all the things you can do to individual photos, you can also create galleries, or upload them to publish them on the web comfortably. You don´t need any advanced web knowledge. It allows you to create automatically some beautiful photo galleries and upload them on your webpage without having any knowledge in website creation. Buibui Photo key features: . An easy to use interface . Portable freeware (can be run from an USB flash drive) . Batch photo processing . Right-click menu into the Windows explorer for fast access Author: Buibuisoft| Date: 04-11-2007 | Size: 1600 KB
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