Freeware: Knowledge Base

	ManageEngine SupportCenter Plus  License: Freeware
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution. SLA Management Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations. Account & Contact Management Track and manage all your customer accounts and their contact information, and thereby improve customer relationships. Product Catalog Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased. Customer Service Reports Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus. Author: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	General Knowledge Quiz  License: Freeware
	Test your smarts with General Knowledge Quiz where you will be rewarded with fun and knowledge. There is nothing quite as worthwhile as improving your knowledge while you are having fun. As you play General Knowledge Quiz, you will find that you are not just being tested on your knowledge of the world but you are gaining valuable information about interesting facts as well. This game is a stage-by-stage challenge where you are required to answer a total of 10 questions each round. Upon getting at least 7 questions correct, you will progress to the next level. However, you have to race against time as you as work your brains over each question. It gets more exciting as the questions get more difficult from stage to stage, but the way the multiple choices are set offers you sufficient hints to the correct answer. The questions concern interesting facts that are very appealing to human intelligence. Also, the varying expressions of the smiley faces also make the game more intriguing and entertaining. General Knowledge Quiz is a great game for both young and old, and you will agree that it’s a fun challenge once you start playing it. Have fun with knowledge! Author: Justgames.ch| Date: 09-12-2006 | Size: 2036 KB
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	Adventnet ManageEngine ServiceDesk Plus  License: Freeware
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Author: AdventNet Inc| Date: 01-11-2007 | Size: 37002 KB
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	Collanos Workplace Mac OS X  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 22978 KB
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	Collanos Workplace Linux  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 39082 KB
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	Collanos Workplace Windows  License: Freeware
	Collanos team-enables computers. Collanos helps information-overloaded teams with software that enables easy access, updating and sharing of team knowledge via peer-to-peer synchronization, online and offline. Collanos Workplace base version is free. Collaboration has never been more simple, secure and practical. Within minutes you can be sharing documents, having online discussions, and managing tasks, all in a single, consolidated space. Built on reliable peer-to-peer technology, Collanos Workplace software allows you to work anywhere, anytime, both online and offline. Collanos allows ad hoc, cross-organizational teams to easily access, update and share team knowledge on their computers and within the context of their activities. Teams can reach their goals faster, more securely and more effectively. Team members access shared workspaces locally on their computers, communicate with their colleagues using secure channels, and Collanos peer-to-peer technology keeps members workspaces in sync. On this foundation, Collanos provides dispersed teams intuitive and transparent solutions that enable superior teamwork. Author: Collanos Software Inc.| Date: 07-07-2008 | Size: 34259 KB
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	StereoMeter  License: Freeware
	Triaxes StereoMeter is used to calculate the optimum stereo base for making stereo photos. Stereo base - the distance between positions for taking the left and right photos or between leftmost and rightmost frames in multi-frame series. The size of the stereo base plays the key role in creating a stereo photography. For calculation of the stereo base you need to define the relative position of objects in the scene, method of taking a stereo photo, camera parameters and how the final stereo photo will be viewed. StereoMeter takes into account all these parameters and recommends: the best position of objects in the scene and the optimal stereo base to obtain good stereo effect. Author: Triaxes Ltd.| Date: 07-06-2008 | Size: 1096 KB
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	Microsoft USB v. 5.1.2600.1243 (Windows XP)  License: Freeware
	This update addresses the "Availability of the Windows XP SP1 USB 1.1 and 2.0 Update" issue in Windows XP and is discussed in Microsoft Knowledge Base (KB) Article 822603. Download now to install the Windows XP SP1 USB 1.1 and 2.0 update. After you install this item, you may have to restart your computer. Before starting this driver installation we suggest you make sure you are installing the latest driver version available. Follow readme instructions/help file for installing drivers when available. Sometimes you need to restart your system for the new installed driver to become active. You can install this driver with the following operating system: Windows XP Author: Microsoft| Date: 12-09-2003 | Size: 50 KB
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	Radix  License: Freeware
	Radix will enable you to manage customer information and resolve issues more efficently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Because Radix is a true distributed application with distinct client and server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Free for personal use. Multi-user licenses are available. If you need more than just another contact manager, download Radix today. Radix includes several sophisticated and fully integrated modules: Help Desk Knowledge Base Time Tracking Contact Management Email Client Appointment Scheduling Project Tracking Expense Tracking Employee Signout Board Products Client Invoicing Phone Messages To Do Personal Notes Custom Report Manager. Author: Hurstridge Technologies| Date: 21-03-2005 | Size: 23395 KB
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	IngoGetter Xmod  License: Freeware
	Program will up your knowledge with know more of your PC. You may press only one button and you will now everything. You'll get info by 2 seconds! Tested Author: X-ms| Date: 20-10-2006 | Size: 1951 KB
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	QeepIt  License: Freeware
	QeepIt is designed to organize ToDo-Lists very fast without clicking thousands of buttons. Forget paper and pen. It can be used in realtime during a telephon call. Set priorities by moving important notes to the top. A mask function allows the use as a small and handy data base application for addresses and any other stuff. Of course a powerfull search function is included. Author: Detlev Schaefer| Date: 30-11-2000 | Size: 191 KB
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	ExEntryC's Junior (knowledgebase)  License: Freeware
	Build your own knowledgebase for personal and professional use. Save your knowledge in a database, with powerfull classification, search and filter functions. NEW: paste images into your text.Link your knowledge records to websites and/or files of all types or crosslink them to each other. Arrange and/or sort the knowledge records by subject, by type of information and/or status. Author: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	Easy Base  License: Freeware
	Easy Base is the ultimate development in DOS data management. The interface is simple enough for a complete novice to get started in data programming yet the query language and function library provide all the power required by professional developers. Visit our web site for a full description of Easy Base features. Author: Easy Software Ltd| Date: 26-12-2003 | Size: 1138 KB
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	FlexibleDB Access Application  License: Freeware
	The database can describe files to make it easy to overview their contents and to search for special files by the description typed in. The files are stored separately, where they were originally located. Nevertheless they can quickly be viewed by the functionality provided in the database form. This can help to avoid redundantly storing of data in file format on different network computers by different persons, who work on the same or similar items. Author: Sensalgo Soft| Date: 15-02-2004 | Size: 2000 KB
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	PHPWebQuiz  License: Freeware
	Run a test with your students on the Internet, and analyse the results statistically! PHPWebQuiz is a program to solve quizzes online on the Internet or on a Intranet. It runs on a Internet server and needs PHP. PHPWebQuiz has been developed to be used together with QuizPro. PHPWebQuiz uses the same format for the question files and the data base. Create your own quizzes with QuizPro and publish them on the Internet by using PHPWebQuiz. The results of the questioning is stored in a database, which can be imported by QuizPro, and therefore analysed statistically. You can use either multiple choice or fill-the-blanks questions. More then one correct answer is allowed. It is possible to build timed tests and even add sounds or graphics to quiz items. Sample tests on Bible knowledge and Greek are included. Several administrator options for different functions and database modification are included. Contrary to WebQuiz, PHPWebQuiz does not allow you to repeat only the questions you did not know before. You may choose the interface language between English and German. More languages are supported. PHPWebQuiz is a script. Author: Luzius Schneider| Date: 27-06-2006 | Size: 599 KB
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	Matador Spam Fighter  License: Freeware
	Matador Spam Fighter avoids all unsolicited emails from collapsing your inbox. A great improved bayesian filter analyzes each email content and determines it spam probability against the knowledge base acquired by automatically learning from your existing emails. Matador Spam Fighter is completely adaptative to you incoming mail and will automatically learn from it to become the most accurate spam filter for your inbox. No special actions are required during installation, just double-click and go!! Its sophisticated engine will check every incoming email through different filters and technologies that include Bayesian Filtering, Realtime DNS Black List, Content Checks, Realtime DNS White List, Bonded Sender Programs and Contacts Whitelists. Give it a check. It's totally free of charge. Author: Clearscreen| Date: 19-09-2004 | Size: 938 KB
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	1X-RIPPER  License: Freeware
	Free Ripper with CDDB access (CD data base). The Free Ripper reads audio CD's in and gets the titles -, album -, category -, year -, and artist data thru the Internet data base CDDB. The information is written while ripping into the MP3-Files. The Ripper additionally contains functions like MP3toWAV and WAVtoMP3, that means convert from MP3's to WAV files or WAV to MP3 files. Functions of the Free Ripper with CDDB * Rip Audio CD's to MP3 oder WAV * Automatic recognition from CD with ID3-Tags * Read track data such as titles, artists, category, year and album from the CDDB (Internet data base with CD informations) * Write (ID3-Tags * * Convert of MP3 to WAV files with batch modus * Convert of WAV to MP3files with batch modus im * Options: Samplerate * Options: Bitrate * Options: Modus (Mono / Stereo) * Options: Quality * WAVtoMP3 * MP3toWAV * CDtoMP3 * CDtoWAV Author: IN MEDIA KG| Date: 14-03-2007 | Size: 2290 KB
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	ExEntryC's Junior (knowledgebase)  License: Freeware
	Build your own knowledgebase for personal and professional use. Save your knowledge in a database, with powerfull classification, search and filter functions. NEW: paste images into your text. Link your knowledge records to websites and/or files of all types or crosslink them to each other. Arrange and/or sort the knowledge records by subject, by type of information and/or status. Features : - multiple knowledgebases - user definable fields - user definable print-layout - powerfull classification, search, sort and filter functions - crosslink records to each other - and much more ... Author: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	Personal Knowbase Reader  License: Freeware
	Personal Knowbase Reader is a viewer for data files created by Personal Knowbase freeform notes organizer software. Now you can share your Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. PK Reader gives your associates read-only access to files, so they can view, search, export, and print Knowbase articles, but cannot modify articles or create new ones. Personal Knowbase is the note management tool that makes it easy to manage the large amount of information that crosses our desks every day. This freeform notes manager uses a natural way to retrieve data, using keywords to filter your knowledge base for related information quickly. PK Reader reads files created by Personal Knowbase version 2 or 3. Multiple users can read Knowbase files simultaneously on a network by using PK Reader. Free for personal use. Features for Personal Knowbase Reader:  Reads files created by Personal Knowbase versions 2 or 3.  Quickly access related information using keywords.  Create reports about articles and keywords.  Export information to text, Cardfile, HTML, and RTF files.  Print articles or lists of articles. Author: Bitsmith Software| Date: 20-01-2007 | Size: 1197 KB
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	100Share.com Lyrics Base  License: Freeware
	100Share.com Lyrics Base consists of more than 120,000 songs in about 10,000 albums, now it's easy for you to get your favorite lyrics through this free utility. This software lists all the artist by A-Z order, and shows all the albums of each artist in a vivid structure, so you can get the lyrics of your favorite songs quickly. You can save, edit or print the lyrics you view, and even get its MP3 file from Internet directly. Other features include local search support and an Internet search assistant for lyrics and mp3 files. Author: 100share.com| Date: 28-06-2005 | Size: 4808 KB
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	Simple Currency Converter  License: Freeware
	This simple currency calculator instantly converts base world currencies and updates exchange rates with a single button click. Cross currency exchange rates are based on US dollar rate. Edit, copy, cut and on-the-fly rates conversion makes this free utility a handy tool for everyone Author: OnlineFinancialSite| Date: 27-09-2004 | Size: 343 KB
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	Stauri Orataur  License: Freeware
	Stauri Orataur is a simple but effective knowledge bot. Ask it a question, it will supply a straightforward answer. Orataur uses Victauri's Stauri(tm) technology to filter structured sentences from ordinary web pages and return only those that are considered to be reasonable answers. Utilizing Microsoft Agent technology, Orataur uses AI to speak to you. Answers are designed to lead to further questions encouraging learning through interaction. Author: Victauri LLC| Date: 25-07-2002 | Size: 926 KB
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	Acala 3GP Movies Free  License: Freeware
	Acala 3GP Movies Free is a professional movie program for converting avi, divx, xvid, mpeg, vob, ect most of internet movies suit to mobile phone and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy the most pop movies from internet on mobile phone. With Acala 3GP Movies Free, you are able to convert all favorite movies onto your mobile phone and watch them wherever and whenever you want. is it cool? yes! portable digial entertainment ages is coming! Acala 3GP Movies Free is able to convert divx, xvid, avi, mpg, mpeg, vob, vcd, svcd to mobile phone 3gp movie files, with fast speed and hight quality. It is a one-click solution program. You don't need to know any 3gp movie knowledge base. Its preview and edit function make you edit the video easily! Key Features: 1) World classic converting speed and quality, 10 mins to finish converting 2 hours movie to 3gp movies. 2) Support Set the start position and end position of source file to convert.( cut movie clip to convert ). 3) Support almost popular video files (DIVX, XVID, AVI, MPG, MPEG,VOB,VCD,SVCD,etc.) 4) Support Batch files conversion. 5) Best quality: the support for the latest industry standards ensures the videos you create with best picture and audio quality. 6) User-friendly interface : one click settings solution, need not any basic knowledge. 7) Preview display: you can playback the video clip in preview window. 8) Split the output movie file size to suit to mobile phone memory stick. Author: Acala Software Inc.| Date: 23-07-2007 | Size: 3326 KB
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	AA Defense  License: Freeware
	In control of six anti-aircraft guns, your task is "simple". Defend your base against endless waves of enemy planes, for as long as possible. - Simple mouse controls, - 2 different types of aa guns, - 3 enemy airplanes and - paratroopers - "get bombed without hangover!" Author: Squared Out| Date: 28-04-2004 | Size: 1105 KB
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	ZoneIDTrimmer  License: Freeware
	ZoneIDTrimmer helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. To learn more about Windows XP Attachment Manager see Microsoft knowledge base article #883260. After installing this software affected files and folders containing such files will be marked in Windows Explorer with an exclamation sign and "Trim Zone ID" command will be added to the context (right click) menu. Using this command you can get rid of Zone.Identifier stream in selected file or folder and prevent security warnings. Note ZoneIDTrimmer doesn't change the content of your files. Author: Gasanov.net| Date: 15-03-2008 | Size: 692 KB
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	Javascript Menu Master  License: Freeware
	With Javascript Menu Master, you can create compact, attractive, and convenient Javascript-powered pull-down navigational menus for your web site with very little effort and absolutely no knowledge of writing complex Javascript and HTML code. The program gives you complete control over functionality and appearance of your menus, including options for specifying font, font size, colors, dimensions, and more in a smart, easy-to-use interface. Author: Harmony Hollow Software| Date: 10-01-2003 | Size: 1350 KB
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	CoffeeCup Free Scrollbar Styler  License: Freeware
	Customize those plain default web browser scrollbars for a great looking site. Makes color scrollbars for your Website without knowledge of HTML. Author: CoffeeCup Software, Inc.| Date: 08-08-2003 | Size: 2076 KB
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	AddInternet Buscar Dominio  License: Freeware
	AddInternet Buscar Dominio es un software gratuito que te permite buscar dominios internet libres para registrar así como averiguar quien es el dueño de un dominio mediante búsquedas en la base de datos gloal Whois. El software dispone de dos funciones globales: Buscar Dominio y Buscar en Whois. Buscar Dominio: permite buscar dominios libres para registrar. Su capacidad completa de búsqueda encontrará todos las extensiones de dominio incluyendo .com, .net, .org, .cc, .info, .biz, .be, .jp, .tv, .us, .ws, .co.uk, .me.uk, .org.uk y muchas más! Simplemente introduce el dominio internet que estas buscando y haz click en 'Ir'. El software mostrará todos los dominios y extensiones de dominio libres para reservar. Buscar en Whois: si un dominio ya esta ocupado esta función te permite averiguar quien es el dueño del dominio incluyendo datos como compañía, nombre, dirección, email y otros datos obtenidos de la base de datos global Whois. Simplemente introduce el nombre de dominio que estas investigando en la caja de diálogo de Buscar en Whois y haz click en 'Ir'. El software mostrará todos los datos disponibles para ese dominio, siendo capaz de realizar búsquedas en ¡todas las extensiones del dominio! Author: AddInternet.com| Date: 20-10-2004 | Size: 486 KB
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	CarHomePage  License: Freeware
	Get a free web page for your car with zero knowledge of HTML. Download CarHomePage client, start it, enter your data, click Upload and that's it, your car home page is already live. Join the club now, show your car to the world, rate others, have fun Author: XemiComputers Ltd.| Date: 07-03-2003 | Size: 1705 KB
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	Antidote Free  License: Freeware
	Free anti-viral scanner with update function. Virus base more than 1 million records. Without limits for detecting malware and curing/deleting found viruses. Author: Antidote LLC| Date: 05-06-2008 | Size: 10060 KB
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