Freeware: Incident Management System

	Adventnet ManageEngine ServiceDesk Plus  License: Freeware
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Author: AdventNet Inc| Date: 01-11-2007 | Size: 37002 KB
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	ManageEngine FacilitiesDesk  License: Freeware
	ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run. Author: AdventNet, Inc.| Date: 25-12-2007 | Size: 44032 KB
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	Easy Projects .NET Personal Edition  License: Freeware
	Easy Projects .NET - the latest generation web-based project management and tracking system. It is called "Easy Projects" for a good reason - it was specifically designed to make software project management straightforward and hassle-free. Easy Projects .NET has exactly those tools and features that you need and without complicated setup. Easy Projects .NET has an intuitive interface and including contextual tips. Despite its simplicity of use, Easy Projects .NET is a powerful and sophisticated system based on the Microsoft .NET and SQL Server 2000 technology. These robust technologies provide you with scalable and flexible solution to manage software projects of any complexity. Using multi-nesting projects and tasks, detailed statistics and reports, email notifications and alerts, issues and requests tracking, message board and more, you will be able to track and organize any type of project. Your team will be able to effectively communicate and collaborate during all stages of the project life-cycle, facilitating successful delivery of results on time and within budget. Save time and improve productivity. Easy Projects .NET is all about getting your projects done quickly and effortlessly! Author: Logic Software, Inc.| Date: 12-09-2006 | Size: 4307 KB
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	IMS  License: Freeware
	IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests. The main advantages of the system are: carefully designed set of basic functions that can be extended and adapted to the requirements of any process; security features with extensive use of data encryption and control of function and data access by product and role; extensible and adaptable report generation system; flexible system of indicators to track and manage requirements; professional-looking Web-based user interface supporting access for multiple users and allowing flexible customization for each user; adjustable e-mail notification system with filtering capabilities; comprehensive administrative functions. The basic functions include the following: supporting the entire life-cycle of a request: creating a request, accepting it for processing, adding documents and comments, and finally implementing and closing it; accessing and sorting the database using diverse criteria, as well as creating customized, easy-to-use data representations; quick access to the representations frequently requested by the user; presenting summary information and statistics, providing quick access to the most important, recent, oldest, etc. requests; maintaining a detailed history of the request providing a comprehensive description of its life-cycle. IMS can be applied to a broad range of problems related to tracking various events in the life-cycle of any product, be it a software system or a sophisticated technical product, and in any phase (from engineering to after-sale service). IMS is already used, in particular, to track software bugs, and has been found to be a convenient tool for communicating to other company employees as well as to customers on the opposite side of the globe. Author: Sib3| Date: 24-11-2003 | Size: 477 KB
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	EZ Wizard  License: Freeware
	EZ Wizard provides a simple point and click interface to enable monitor power management on Windows 95, 98, ME, 2000 and XP systems saving up to $50 / yr in energy costs. It was developed by the DOE/EPA under the Energy Star Monitor Power Management program to promote increased use of PC monitor energy saving features. If issues arise after enabling monitor power management EZ Wizard can be used to reset to the original configuration. Author: Cadmus Group| Date: 01-08-2001 | Size: 86 KB
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	SMB iCRM  License: Freeware
	Free Lotus Notes and Domino SMB (Small Business) CRM database. Mailing Lists, Document Management. MS Office Integration. Optional modules: Sales Lead Management, Sales Opportunity Management. Possible additional development/adaptation. No time limits, no license fees. More information and your comments: Author: Centuria| Date: 07-10-2005 | Size: 6882 KB
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	phulmonty  License: Freeware
	PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions Author: PHULmonty| Date: 01-01-2003 | Size: 14000 KB
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	BCWB  License: Freeware
	The program represents a WYSIWYG content management system (CMS) for web – visit cards, personal sites, promo-sites, VIP - sites and other small web - projects. I have been engaged in development of web-content management systems for corporate information spaces for a long time. However it was unreasonable to use any of similar systems for personal site realization. Therefore I have developed diminutive WCM-system with minimal system requirements. BCWB does not require database (!) presence. Technology W3C XML/XSLT is applied in the system. As a result, a website assembled in BCWB, can be given any representation form with the help of XSLT full functionalities including vector-graphical representation in SVG format. (http://www.w3.org/TR/SVG11/) and Macromedia Flash. Author: Dmitry Sheiko| Date: -- | Size: 95 KB
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	Little:eye FREE  License: Freeware
	CBR little:eye, which is developed for management of IT infrastructure of enterprise and provides management of fault, performance, inventory and configuration is the closest assistant of system administrators through impressive user interface and usability Publish-me.com. Little:eye network management software performs all of the functions expected from standard network management software like: Maps(AutoDiscovery) Monitoring Fault Management Remote Control Inventory management for Windows Web based reports Performance Monitoring CISCO device monitoring MOTOROLA device monitoring SNMP Device monitoring Client-Server Architecture Network printer monitoring Syslog Deamon Application Monitoring Bandwidth test DHCP DNS HTTP (URL) IMAP LDAP ODBC POP3 SMTP Telnet(*) MSSQL MAIL SQL QUERY UDPECHO CPU load Disk size Memory NTP Ping Process(*) Service(*) SNMP TCP port scan ORACLE MS exchange server Sun Servers MYSQL VMWARE ... Little:Eye is the most cost affective solution for monitoring networks. Author: CBR Software| Date: 09-03-2006 | Size: 70996 KB
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	SecureCentral PatchQuest Free Edition  License: Freeware
	SecureCentral PatchQuest is an automated, patch management software for distributing and managing patches, security hotfixes and updates across heterogeneous networks comprising Windows, Red Hat Linux and Debian Linux systems, in just a few simple clicks. It efficiently scans your enterprise network, identifies missing patches and software updates, distributes patches to vulnerable systems and keeps your systems up-to-date and free from vulnerabilities, thus paving way for a more secure enterprise environment. Its optional agent architecture gives you the flexibility to manage systems effectively. Its supports patches in the English language for operating systems and applications like Windows XP Professional,2000 Professional and Server, NT 4.0 Workstation and Server,IE,IIS,SQL Server,MDAC,Media Player etc. and Red Hat Linux and Debian Linux. The 10 system small network edition is available free of cost. Author: AdventNet Inc.| Date: 17-03-2005 | Size: 33612 KB
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	Project Management Tutor  License: Freeware
	A freeware to introduce basics of project management. Highlights and explains all the jargons a project manager need to know in order to manage projects successfully. An ideal tool for a novice project manager. This tutorial covers the following: 1. Project management basics 2. Life cycle of a project 3. Role played by the project Manager 4. Common mistakes made during different phases of a project 5. Risk management 6. Views & graphs ( Gantt, PERT, network diagram, project reports etc..) It also gives a glossary of commonly used terms in project management domain. Author: Devanathan Raghavan| Date: 12-09-2003 | Size: 1459 KB
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	Infoblox Winconnect LE  License: Freeware
	Infoblox IPAM WinConnect LE freeware lets you get started on the path to automated IP address and subnet management (IPAM). Now you can replace your manual spreadsheet with an easy-to-use, Web-based application that keeps track of your IP devices and address space. * Unified repository of IP address, subnets and asset information * User-friendly and intuitive web GUI * On-demand and scheduled discovery of IP devices * Import of IPAM data from existing spreadsheets (from CSV files) * Manual entry of IPAM data * User-definable custom IPAM fields * Graphical representation of subnet IP map * Easy data export and report generation Author: Infoblox, Inc.| Date: 07-11-2007 | Size: 87000 KB
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	Link Management Assistant  License: Freeware
	The "Link Management Assistant" totally automates your reciprocal link partner management, allowing you to focus entirely on securing more strategic link partners to increase your websites link popularity & search engine rankings. It's also versatile enough to be used as a stand alone niche website directory management script. What's more, with the unique integrated DMOZ import feature, you can setup a near instant niche website directory on your site, containing hundreds (or thousands) of keyword rich content pages in just a matter of hours, driving hundreds of additional targeted visitors to your site, every single day, at no-cost. Author: Duncan Carver| Date: 12-08-2004 | Size: 210 KB
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	xCRM  License: Freeware
	Free Lotus Notes/Domino CRM database. Companies, Contacts, Communication, other documents. Marketing Management, Mailing Lists, Document Management, Contracts, Invoices, Project Management. MS Office Integration. Possible additional development/adaptation. No time limits, no license fees. More information and your comments: info@centuria.co.uk. Author: centuria| Date: 19-11-2004 | Size: 5703 KB
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	Print Logger Pro  License: Freeware
	Print Logger - program for the accounting of use of the printer for a Windows NT platform. Represents native Windows NT service with the remote management program. Program connecting to the event log of remote or local print server and chooses from it the print-related messages. The chosen messages writes to a log files, dividing them by days, by months, by years. Advanced graphical reports can be viewed from embedded HTTP server. Author: Handy Software Lab| Date: 14-08-2005 | Size: 2450 KB
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	Express Accounting  License: Freeware
	CompuEx Express Accounting - Free Edition - Version 2.0, Fully functional, commercial-grade, FREE accounting software, A Single Company, Single User, Single Currency Small Business Management and Accounting Software, offers a comprehensive suite of integrated financial accounting and operations management modules covering Accounts, Bank, Inventory, Sales and Receivable, Purchase and Payable, Tax Management, and a comprehensive Financial and Management Reports via Crystal Reports. Author: CompuEx| Date: 01-01-2007 | Size: 45749 KB
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	Consolo  License: Freeware
	Consolo is a content management tool for web sites. It's handles everything from small to large web sites and is much aimed at developers who can modify it to suit specific needs, use it for Free and even sell it to their clients. Consolo comes with a graphical client which makes updating quick and easy. Batch-drag files directly onto your web site, edit contents in your favorite programs (e.g. Photoshop, UltraEdit, Word) and when you save, your web site updates automatically. Consolo handles all modern technologies such as html, xml, xhtml, databases and Flash. The web site has extensive help and developer's sections to set you off right away. Download Consolo now from www.consolocms.com, and set up your website (or apply to an existing) in 7 quick steps. You will soon realize Consolo offers unique features and is in the front line of web content management today. Don't miss out on it! This is what cms:es should be all about. Author: Global Happiness Sweden AB| Date: 06-02-2006 | Size: 3027 KB
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	TimeLive free time tracking software  License: Freeware
	TimeLive - Free web-based time tracking software for timesheet automation, billing automation, expense management, employee attendance automation, project management and task management. Free downloadable and hosted (ASP) version. Both downloadable and hosted versions are free for 5 users. - Fully automated web timesheet - Project expense management - Fully customizable approval path (workflow) - Project billing - Fully integrated project management and collaboration tool. - Personalized overall summary view of projects for Project Manager and Team Lead. - Configurable timesheet and expense management - Task management - Email notification of different timesheet and project activities. - Employee attendance - Free downloadable version up to 5 users - Free hosted (ASP) version up to 5 users (unlimited storage) - Fully customizable time, expense, attendance and billing reports - Audit trail - Free customization - Billable / non-billable time and expense tracking - ASP.Net 2 / AJAX / VB.Net based complete source code available - Integration with ActiveDirectory Developed in ASP.Net 2, SQL Server 2005 Database Author: Livetecs.com| Date: 17-05-2007 | Size: 72041 KB
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	ManageEngine WiFi Manager  License: Freeware
	WiFi Manager is a combined WLAN security and management software for 802.11 a/b/g networks. It presents a Web-based view of all wireless networks operating in your building, access points available inside each network, status of those access points, channel at which they operate, mobile clients connected to them and their signal strength/ noise values, and association history. You can configure/ upgrade firmware of access points using this software. And once integrated with RF sensors, WiFi Manager becomes a full-fledged wireless IDS system generating more than 40 different security alarms on rogue APs, intrusions, denial-of-service attacks, and vulnerabilities. WiFi Manager can monitor both wired and wireless LANs. It automatically discovers access points, routers, switches, servers, desktops, and printers, and monitors them for availability, health, errors, and utilization. Note: Free Edition manages 3 access points and 10 wired devices. Author: AdventNet, Inc.| Date: 30-11-2004 | Size: 20480 KB
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	SHAREManager  License: Freeware
	Use SHAREManager to quickly add, update or remove network shares in a standard way across your Windows network. Remove admin shares - or add them to make network management easier. Limit access to specific users or groups, defining the access type allowed. Use parameters in share names to apply a standard share naming convention across your network - for example, use this to apply a consistent hidden share naming approach. SHAREManager is a free tool that works either by itself or complementing our award winning centralised storage management tool, SPACEWatch Pro. Author: Sharpeware Ltd| Date: 11-09-2005 | Size: 2103 KB
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	User Management - Windows Users Management Administration  License: Freeware
	UserManagemeNT offers complete user account life-cycle management through three integrated modules. Professional features advanced user creation, modification and removal of user accounts including resources such as home directories and Exchange mailboxes. Import features advanced mass user creation using CSV files and the Delegation module offers granular delegation of administrative tasks similar to the Professional module. Author: Tools4ever| Date: 16-08-2003 | Size: 4158 KB
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	CZ Print Job Report  License: Freeware
	CZ Print Job Report is a tool allowing you to view 94 reports including 54 default reports and 40 customized reports, and export these reports in Adobe-pdf, MS-Word, MS-Excel and Rich Text formats. These reports are designed for your print cost analysis, and are compatible with all CZ Print Management Software. Author: CZ Solution| Date: 15-09-2004 | Size: 8791 KB
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	ManageEngine DeviceExpert Free Edition  License: Freeware
	ManageEngine DeviceExpert is a comprehensive Network Change and Configuration Management (NCCM) solution that enables the Network Administrator to efficiently and effortlessly manage the configurations of Network Devices. DeviceExpert offers multi-vendor network device configuration, continuous monitoring of configuration changes, notifications on respective changes, detailed operation audit and trails, easy and safe recovery to trusted configurations, automation of configuration tasks and insightful reporting. DeviceExpert can manage network devices such as switches, routers, firewalls etc., from multiple vendors. It discovers network devices, builds up an inventory database and allows IT administrators to take control of configuring the devices from a central console. The web-based administrator console provides the User Interface to perform all the configuration operations and it can be accessed from anywhere using any standard web browser. Author: AdventNet, Inc.| Date: 31-12-2005 | Size: 24000 KB
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	zeta producer Desktop  License: Freeware
	zeta producer Desktop is a desktop content management system based upon MS Windows. It combines the advantages of HTML-editors (simple installation) and CMSs (simple usage). The test version is not limited in time, only a little text will be displayed on every created page. With the supplied tutorial you will be able to create a complete website with your individual pages within a few minutes! The program allows you to add pages to your website as easy as creating new folders with Windows Explorer. With the integrated image-/asset-management you can manage the media-files of your website. To see how easy to use this program really is, you have to try it yourself! Author: zeta software GmbH| Date: 19-03-2007 | Size: 18176 KB
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	Joomla!  License: Freeware
	Joomla! is a powerful Open Source Content Management System for building professional web sites easily. It is often the system of choice for small business or home users who want a professional looking site that's simple to deploy and use. It can deliver a robust enterprise-level Web site as well, empowered by endless extensibility for your bespoke publishing needs. Joomla! is different from the normal models for content management software. For a start, it's not complicated. Joomla! has been developed for everybody, and anybody can develop it further. Similarly to the Firefox browser, the core system can be extended via easily installable add-ons authored by the developer community. The comprehensive internationalization of Joomla! 1.5.x supports right to left languages (e.g. Hebrew or Arab) and extended character sets. Dozens of language packs can be separately downloaded. Author: Open Source Matters, Inc.| Date: 13-08-2008 | Size: 5888 KB
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	ManageEngine OpManager Free Edition  License: Freeware
	ManageEngine OpManager is a comprehensive, easy to use and affordable Network, Systems and Applications monitoring software that offers integrated fault and performance management functionality. It is an ideal network monitoring software for WAN monitoring, LAN monitoring, Windows Services & Event Log monitoring, URL monitoring, Server management and Application management. OpManager automatically discovers and maps resources across the network and presents an integrated view of the enterprise in a single NMS console. OpManager actively monitors the network and notifies operators by email / SMS when a fault occurs. OpManager provides reports and graphs for Interface statistics, CPU, Memory, Disk statistics and service response-times and availability. OpManager provides more than 160 out-of-the-box graphs to manage Cisco devices, MS-Exchange, Lotus Notes, Oracle, MSSQL, Dell and Compaq servers. It also supports adding custom graphs to monitor any SNMP parameter. The 10 Node Small Network Edition is available Free of cost. Author: AdventNet Inc.| Date: 10-01-2005 | Size: 26834 KB
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	Visual Mind  License: Shareware
	Visual Mind is software that improves your thinking and information management. It is brilliant for storing and organizing all kinds of information, thoughts, ideas, plans and knowledge. If you sometimes feel you are "juggling to many balls" at the same time, Visual Mind is the perfect software for you. Visual Mind is the ideal tool for Organizing, Planning, Brainstorming, Note-taking, Outlining, Studying, Presentations, Mind mapping and more. Author: Norcan Data AS| Date: -- | Size: 0 KB
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	Journyx Timesheet  License: Freeware
	Journyx Timesheet is a timesheet and expense management solution for the entire enterprise. Any company that bills for its services, performs project-oriented work, or tracks absences for a professional workforce can benefit from Journyx Timesheet. You can easily manage employee timesheets and expenses for project control, customer invoicing, and payroll automation with Journyx Timesheet. Optional modules for Timesheet can help automate your time Author: Journyx, Inc.| Date: 09-06-2003 | Size: 39000 KB
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	Easy Time Logs Free  License: Freeware
	Easy Time Logs is a time tracking, timesheet, and project management software product. Use Easy Time Logs for your or your employees timesheets, time tracking, and project management. Easy Time Logs offers a web-based interface with timesheets and a variety of other features and reports. Easy Time Logs Software has been designed from the start with the end user experience in mind. Easy Time Logs knows that for timesheet software to be effective, it has to be effortless to use. With Easy Time Logs you will be able to set up all your clients and projects in minutes. Easy Time Logs is used for time tracking and to plan resource tasks for individuals and large groups of employees. All members of your team can record their working hours per client and projects, use a web-based timesheet, and track their time throughout the day. The information is stored in a shared hosted or native database which is accessible to employees, managers and executives of your company. Effective time management is the cornerstone of any business. Easy to use with a very user-friendly interface, Easy Time Logs is the best affordable timesheet software on the market today! Author: Easy Trinity| Date: 18-07-2008 | Size: 26419 KB
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	Ipanto Lite Freeware  License: Freeware
	Ipanto Lite is a simple IP address management (IPAM) tool to replace your spreadsheet. It can be used to administer all IP addresses, subnets, and locations within a single repository. It offers reporting and gives access to other IT staff in read-only mode. Ipanto Lite helps administrators to list and manage all the subnets and IP addresses of their network thanks to its single repository. The database can automatically be filled in by the discovery process in minutes. Full life cyle IP Address Management is provided by managing existing DNS/DHCP (Microsoft, Linux, Unix, Cisco IOS, and Cisco CNR). Author: Ipanto| Date: 20-05-2007 | Size: 73728 KB
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