Customer Service Software

	LigneDirecte Basic  License: Freeware
	Ligne Directe will enable you to interact in real-time with the visitors of your website. Features include chatting with simultaneous visitors. The application will add a human touch to your website and improve your customer and support services. The basic version is available in English and French. Author: Ligne Directe Inc.| Date: 02-03-2002 | Size: 278 KB
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	Boldchat Operator Client .NET  License: Freeware
	Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors. Author: Bravestorm, LLC| Date: 26-11-2003 | Size: 2285 KB
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	Vegas Magic Casino  License: Freeware
	Vegas Magic offers the most prominent casino games and best online gaming experience on the net. The payouts of all the games are designed to be comparable to the top casinos in Las Vegas and conform to the strictest Nevada gaming rules. In addition, the software developed by Vegas Magic is the most technologically advanced in the world. Our casino brand is known everywhere as a reputable and stable casino with fast payouts, great customer service and outstanding promotions. Welcome Bonus: 100% Match Bonus up to $250 - You put in $250 and we'll turn it into $500! Redeem coupon code VGJND to get this great bonus. Author: Best Online Casinos| Date: 14-10-2004 | Size: 146 KB
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	CRMadar  License: Freeware
	CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign management and customer service. CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters and sending emails. Attributes can be used to classify and group your contacts into specific lists. Contact Management In order to build more effective business relationships you need to know more about your customers and business partners. CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs. CRMadar 3.0 allows the user to enter information concerning the contact name, address, country, Email addresses, phone number, fax number, language, contact type etc. and many user-defined attributes. Campaign Management Ability to create a campaign and record key information, like: campaign name, campaign type and classification, estimated cost, anticipated revenue, notes. Ability to create a list of contacts who will be the target of the campaign using contact management, attributes and data from previous campaigns. Customer Service When a customer calls you need to be able to identify them at a personal and company level and process their inquiry in the most efficient way possible. With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity. Author: darek mazur| Date: 01-09-2003 | Size: 2554 KB
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	Simple Dispatcher  License: Freeware
	For Contractors and Tradesmen,Schedule Requests for Repair Service Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule . Calendar can be viewed at any time for dispatching. Service Slips are stored for tracking purposes until deleted. Author: Paul Vallancourt| Date: -- | Size: 280 KB
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	SalesBooster SDK  License: Freeware
	SalesBooster is your Customer Tracking System for Software Downloads. Features a MS-Access CRM Database for Software License and Marketing Management with Anti Piracy Security components ( Windows XP Style Software Activation ). For software developers we offer a DLL for distribution and a Desktop TrackPro Manager for tracking and managing common software evaluation phases like download evaluation purchase uninstallation Author: Holy Basil Software Solutions Pvt Ltd| Date: 11-07-2003 | Size: 4875 KB
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	WishCast Wizard Gift Registry  License: Freeware
	This JavaScript provides anyone, particularly small-to mid-size retailers and their Web developers, with an easy way to add universal wish list or gift registry functionality to any Web site or online store, literally placing an "add to wish list" button next to any buy button or product listing. Adding this functionality -- literally by cutting and pasting a few lines of code -- places an "add to wish list" button next to any buy button or product listing. Once this button has been selected, the script opens an HTML-based interface to the Stepcast universal network, passing item attributes and contact details to a centralized server. The end result is that the customer has a universal wish list that works across multiple retail sites, and the retailer has a service that can drive additional sales, attract new users, reduce product returns, and improve customer service. Wish lists are currently being used by many of the top retailers just for these reasons [take a look at the prominence that Amazon.com gives to their wish list]. Learn more about this service, including script customization options, by visiting www.stepcast.com/wishcast. Author: | Date: 17-09-2001 | Size: 15 KB
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	AliveChat BETA  License: Freeware
	AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Please visit www.websitealive.com for more details. Author: WebsiteAlive| Date: 01-09-2004 | Size: 12 KB
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	Online Vegas Casino  License: Freeware
	You'd think that after reviewing more than 100 online casinos, I would have seen it all. Guess again. I just spent 3 days checking out every possible game at Online Vegas Casino - I just couldn't stop. The graphics are nothing less than stellar. The games are really slick and they play just right. But what impressed me most was the sheer variety - so many different slot machines, and so many table games that I had a hard time deciding which ones I liked best. Online Vegas Casino sets the standard when it comes to an all-around great casino. Starting with the fastest download I've ever seen, to the free $200 they put in my account as a new player, to the friendliest customer service rep I've ever called, Online Vegas Casino exceeded my expectations in every way. Why should I be surprised? Online Vegas Casino uses the hottest and latest upgrade of the world-famous PlayTech Platform, which guarantees accuracy and fair play. The odds are better than any Las Vegas casino, and you also get free comp points you can exchange for cash on every hand you play. What more could you want? Oh yes, hassle-free fast payouts. I tried to cash-out the first time I was up $300, and guess what? NO HASSLES. I called the 24-hour customer service line, confirmed my cash-out, faxed in my documents (that took about 10 minutes), and was told my payment was being processed right away. No arguing, no hassles, no hidden tricks. I like that, and so will you. Great games, terrific graphics, bonus cash, comp points, high odds, friendly customer service, and no-hassle payouts. Does it get any better? I don't think so. From now on, Online Vegas Casino is one of my top choices for an online casino. I think you'll feel the same way once you see how easy it is to play and win. Online Vegas Casino is a breath of fresh air in a world filled with online casinos that just don't cut it and just don't care about their players. Online Vegas Casino made a serious impression on me, so check it Author: Best On Line Casinos (the BOLC)| Date: 2-11-2005 | Size: 251 KB
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	Casino DelRio - $600 Free!  License: Freeware
	Casino DelRio meets the highest standards of fair casino play by providing better than Vegas casino odds and by performing rigorous testing of the Casino's Random Number Generator program that determines the outcome for all the games you play in the casino. The casino games are exactly the same whether you're playing in Fun or Real mode. Try them out risk-free for practice, then apply your skills for profit! Exceptional games, top quality customer service, and fast payouts are just a few of the great reasons for you to stake your claim at Casino DelRio. Author: Best Online Casinos 2004| Date: 07-01-2004 | Size: 173 KB
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	CCAutoSoft  License: Freeware
	CCAutoSoft has many functions and utilities which are essentials for a cyber cafe. Functions to lock, unlock, restart and shutdown remote computer terminal makes controlling a cyber cafe easier. CCAutoSoft has the capabality to monitor and control a LAN connected computer such as take a look at remote screen, take control of terminal volume control and terminating a running application. Managing a cyber cafe is never easier then before when CCAutoSoft also can transfer any running session from a terminal to another terminal with no hassle at all. All customer's data is still there including any service charge, accessories or bought snacks. CCAutoSoft also can terminate all aplications when it lock a terminal and reset desktop wallpaper and Internet Explorer startpage, so the next customer will see a fresh desktop. A customer can register in a waiting list when all terminals are in use, and the list will be auto activate when the booked terminal is ready. CCAutoSoft also has multiple charging option for various type of customer including prepaid or post-paid customer. Some cyber cafe have a special charge rate for it's member so CCAutoSoft has a membership database as a utilities to manage members. At the end of the day, cyber cafe owner can view his earning from the useful report utilities. Author: Azal Azani| Date: 23-07-2003 | Size: 11239 KB
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	Palace of Chance Casino  License: Freeware
	Palace of Chance, the best casino on the net, offers over 25 exciting and challenging games for REAL and FUN money. Palace of Chance is a fully licensed and audited casino that offers some of the best payouts available anywhere. Palace of Chance offers generous weekly bonuses as well as a 1010% sign-up bonus. In addition to bonuses, Palace of Chance offers the net's highest comps on Keno. Palace of Chance prides itself on providing the best customer service available on the net. Our professional customer care staff handles all requests rapidly and with a personal touch. Palace of Chance offers a wide range of betting limits in order to suite every style of play. Download our free software and get started playing today! Author: Palace of Chance Casino| Date: 06-12-2004 | Size: 7 KB
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	ircA Service  License: Freeware
	ircA Service is a simple Windows NT service that stays connected to IRC. ircA Service imitates a bot that does nothing. It has basic instincts: stays connected to IRC while your computer is logged off, reconnects on disconnection, rejoins channel when kicked or kickbaned, tries to recover the lost nick. Other abilities depend on plugins. Author: Digital-W Soft| Date: 28-09-2002 | Size: 500 KB
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	NT LAUNCHER SERVICE  License: Freeware
	This service will launch watched applications when system starts BEFORE you logon. If you logoff and the system forces applications closed the service will turn them BACK ON. Author: Arno Garrels, DuoData Software| Date: 22-05-2002 | Size: 142 KB
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	Fair Poker  License: Freeware
	Fair Poker is owned and operated by Intercontinental Online Gaming Ltd; one of the oldest and most respected gaming management companies. Fair Poker is a fully licensed Poker Room, regulated by the governmentof Antigua. The Poker Room is regulated by state laws, under the supervision of the Director of Offshore Gaming.Fair Poker's high level of security and integrity provide have earned us with the trust and loyalty of our clients. The Poker Room systems we introduce are all state of the art, top quality systems, taking advantage of the latest Internet technologies in today's market. From high-end encryption methodologies to the latest Firewall products, our Poker Room systems are the most secure and advanced around. Our Customer Service personnel are the most professional and competent customer service team around as we have the most highly trained managers and gaming experts. Our personnel monitor all of the Poker Room's activities to spot the Poker Room's irregularities, under age gamblers and other abusers. We value our clients and appreciate their patronage as we strive to establish a trustful relationship with each and every individual. We always guarantee a prompt human reply to every question or concern and most importantly our customers always come first. We know you will enjoy your Online Poker experience at Fair Poker but nonetheless we would always like to hear from you. Whether it's a complaint or praise, a question or a suggestion, PLEASE email or call us at any time and share your experience with us! Author: Online Poker| Date: 19-01-2005 | Size: 176 KB
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	CarRent Access Application  License: Freeware
	The CarRent database is an application for Car vendors that sell their cars by leasing contracts. It accompanies the work with customers and the calculation of costs and installments. The CarRent database provides the advantage to select the model type, version and equipment characteristics of a car. The customer himself can do this in an easy way. Further more the respective leasing installment is calculated by the application. This enables the possible customer to experience with the prices for different model types, versions and equipments. The selling personnel saves valuable time working on offers. The first time a possible customer contact his car dealer, he will be much better informed and comes with a special demand with only a few questions left. This database tool makes it easy for the selling personnel to quickly answer questions per telephone concerning leasing installments and equipment characteristics, if a customer has no information from the company. Author: Sensalgo Soft| Date: 15-02-2004 | Size: 2000 KB
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	Grand Riviera Casino  License: Freeware
	I thought all online casinos these days were pretty much the same. But to my happy surprise, Grand Riviera Online Casino takes casino action to a whole new level. I've never seen so many different games, and every one is a real winner - with truly astounding graphics, fast play action and the easiest playing interfaces in the business. Personally, I love blackjack. That's my game. And I love playing blackjack at Grand Riviera Online Casino - for 3 simple reasons: First, Grand Riviera Online Casino offers multi-hand blackjack, which lets me play 3 hands at a time. Second, Grand Riviera Online Casino has my favorite new game - blackjack switch, which lets me get 2 hands and switch the top cards if I want for free, so I can arrange the two best hands. And third, because Grand Riviera Online Casino lets me set up a private group so my friends and I can play blackjack together even though they live clear across the country. My wife, however, is a slot machine maniac, and she tells me that Grand Riviera Online Casino's slots are second to none, with over 35 different kinds of slots, video poker, multi-line and multi-reel slots, and her new favorite - MEGABALL. Licensed and regulated by the top-rated Kahnawake Gaming Commission (the strictest casino licensing authority in the world), Grand Riviera Online Casino is a sure bet for accuracy and fair gaming, so no worries on that score. And I simply love the customer service experience at Grand Riviera Online Casino. 24-hour-a-day, 7-day-a-week, live, friendly and helpful customer service reps take all the time needed to help you in any way - from downloading and getting set-up, to putting bonus money in your account (I like that part a lot!). Grand Riviera Online Casino utilizes the latest PlayTech Casino Platform, so you know it runs quickly, smoothly and with no delays. The graphics interface is easy to use and very customer friendly. You'll have a blast at Grand Riviera Online Casino, count on it. Author: Best On Line Casinos (the BOLC)| Date: 2-11-2005 | Size: 251 KB
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	LBE Free Helpdesk  License: Freeware
	Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators. Author: Leigh Business Enterprises Ltd.| Date: 01-01-1999 | Size: 2331 KB
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	Hiyooh  License: Freeware
	New worldwide portal managed by eKosherStore.com LLC now offers dialup Internet Services specially customized for users with not substantial Internet needs and worldwide travelers. Only pay when you use it plans allow customers using Internet from time to time save. No monthly fee based hourly plans offered to allow all users customize their own plans from 10, 20 or 30 hour plans available at their fingerprint and valid for one full year exactly like a calling card. More commonly known monthly plans with larger number of Internet hours are also available. In addition Hiyooh dialer does not save password making system secured for in-home use to prevent anyone with no password get online. Hiyooh within the United States, Israel, Canada, United Kingdom and more than 70 other countries: Hiyooh.com (from chiyooch, that means smile in Hebrew). 5% of profit received from this service eKosherStore.com LLC sends to Mogen David Adom U.S.A. and up to 5% goes toward the annual Hiyooh contest for students of Jewish Orthodox yeshivas. The Hiyooh comes with 24-hour customer support and Free No Obligation Trial Hiyooh comes with no-ads, no banners and no pop-ups. Travelers especially can benefit now having this pre-paid service as an alternative to local Internet Service Providers and their rates while travel. The service also includes free web-accelerator software which may allow users to browse the Internet up to five times faster. Author: Hiyooh (by eKosherStore.com LLC)| Date: 01-08-2004 | Size: 1147 KB
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	Commodorecasino  License: Freeware
	Commodore casino run their own proprietary casino software unlike any other on the internet, including some games you won't find anywhere else. Designed with the pleasure of the player in mind, their elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno. The buttons are large for ease of play, the game elements such as cards and tumbler logos are clear and visible; access to player accounts is quick and the software is available in 15 languages to support most international players. The casino offers the following features: - Fast and easy (12-72 hours) payouts all around the world - Casino software available in 15 languages - Customer service available 24/7 in 15 languages - Trained/bonded staff to answer all inquiries - Choice of multiple payment options - Complete package of traditional casino games - Audited games to ensure fairness - Complete security and privacy of identity and casino transactions - Complete customer satisfaction - Arbitrator to handle all disputes Author: Al Cord| Date: 01-09-2002 | Size: 132 KB
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	24KT Gold Casino  License: Freeware
	24kt Gold Casino gives you more than 40 ways to strike it rich! Use your incredible 200% sign up bonus and get extra credits to play all your favorite games including blackjack, poker, slots, craps, roulette, and more. Every game at 24kt Gold Casino is available to you for unlimited Fun play or for Real cash winnings. At 24kt Gold Casino you'll also receive the best player rewards in the business. The more you play, the more you get. Cash-back bonuses, loyalty points, and frequent purchase incentives are just a few of the incredible benefits you get simply by becoming a member. Our exceptional customer support staff is available to assist you any time, day or night. Contact them by email or by telephone, toll-free, from almost anywhere in the world! If you prefer not to interrupt your play, try using our interactive Live Chat service and get answers to all your questions sent right to your computer. 128-bit encryption ensures that every transaction you make at 24kt Gold Casino is safe and secure. 24kt Gold Casino meets the highest standards of fair play by providing better-than-Vegas odds and by performing rigorous testing of the Random Number Generator program that determines the outcome for all the games you play. The games are exactly the same whether you're playing in Fun or Real mode. Try them out risk-free for practice, then apply your skills for profit! Exceptional games, top quality customer service, and fast payouts are just a few of the great reasons for you to stake your claim at 24kt Gold Casino. See for yourself--register today! Author: Best On Line Casinos (the BOLC)| Date: 2-11-2005 | Size: 251 KB
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	Boldcenter Operator Client .NET  License: Freeware
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Author: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	DeMessenger  License: Freeware
	Have you ever received a popup spam from "Messenger Service"? Some people receive dozens per day! The Spam Business loves Messenger Service because it is anonymous and not covered by the CAN-SPAM act. Competing Messenger Service spamwares are being sold to purveyors of mortgage, loan and diploma scams, counterfeit sex drugs, and porno! Messenger Service is a very seldom-used feature of Windows 2000 and XP that comes already turned on and ready to receive spam when you install Windows. The only ones who use it to send messages are spammers! This simple freeware utility puts an immediate and permanent stop to Messenger Service spam popups! DeMessenger will not affect Windows Messenger, MSN Messenger, AOL Instant Messenger, Yahoo Instant Messenger or any other Instant-Messaging application with a name similar to Messenger Service. If you are getting popup spam from websites you have never visited, you need this free utility now! Has a restore function in case you need it too. Author: Whirlwind Software| Date: 14-12-2004 | Size: 814 KB
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	OneWorldStore  License: Freeware
	OneWorldStore™ is a complete, template-based and easy-to-use ecommerce solution. Complete eCommerce on all levels - SOHO to Enterprise and beyond. Dynamic Homepage Content - Add content to your homepage through the admin control panel; Dynamic Additional Pages, Enhanced Security, Customer Convenience, Catalog & Products, The Best Administration Panel!, Payment Gateways, real-time shipping, more! Optional Hosting $15 a month for our OneWorldStore™ subscribers and no set up fee! You will receive in your hosting service bundle: 1,000 MB Web Hosting / Site Design Storage ASP 5 POP3 E-mail accounts 1 Catch-all mail 5 Email Auto Responders 5 Email Forwarders, 5 Multi-Recipient Addresses, 10 MB E-mail accounts space, Web Mail, 5 Domain Aliases, Microsoft MS SQL Server 2000, 10,000 MB monthly data transfer, 1,000 MB site storage, Traffic Stats, OneWorld Helm Web Based Site Manager, more! Author: OneWorldStore.com| Date: 01-12-2004 | Size: 9765 KB
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	Freecallme PcPhone  License: Freeware
	Make FREE pc-to-pc and pc-to-phone calls over Internet and ISDN/PSTN and SIP network. PC-Telephone is a powerful communications software that enables you to exploit the full communications potential of the Internet and public telephone networks ISDN/PSTN. PC-Telephone makes possible to use your computer as internet telephone, ISDN phone, answer phone, fax software, voicemail client and more. From the developer: "Make long distance and international calls with Freecallme PcPhone. Download the PCPhone application, then click the 'Get an account' button on the top of the application. This takes you to a sign up page - scroll to the bottom of the sign up page to select the 'Free Trial'.Freecallme PcPhone provides you with a real phone number that can be called from any telephone in the world. Calling this number lets your SIP phone ring – anytime, anywhere.We have new features, including inbound service, unique telephone numbers, and voicemail. You may select the area code for your number or get a toll-free number, and anyone in the world, from any telephone, will be able to call you! When you are online, your computer will 'ring' and when you are offline, your calls will be sent to voicemail.""It works . . ."We have downloaded and used this to call from Buenos Aires, Argentina to the US and Canada. It connects about 70% of the time but receiving incoming calls is still something we are working out with the Customer Service which is responsive at least. Will be a great service once they develop further. Will continue using in hopes of improvement.  Pentium 266 MHz PC* or higher (400 MHz recommended)  Minimum of 32MB of RAM (64MB recommended)  Windows 95/98/NT/2000/ME/XP  Windows-compatible full duplex sound card  Microphone and speakers, or head/handset  Internet TCP/IP connection  Connection Connection speed of 33.6 Kbps  Freecallme PCPhone dialer. Author: Roger Belair| Date: 10-03-2004 | Size: 2200 KB
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	WWW File Share  License: Freeware
	WWW File Share is a software which can help you share files with your friends all around the world. What you need to do is to specify the path which contains files you want to share (for example: "d:" or "e:mp3") and the port number to start the share service (you can use default port number and ignore it), then press "Start" button, a service will start on your computer and your computer become a server, you can stop this service anytime. Author: LionMax Software| Date: 18-10-2002 | Size: 500 KB
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	Mortgage Software  License: Freeware
	Free software that analyzes your mortgage and shows you how to set up a bi-weekly service that will save you thousands of dollars on your home mortgage at absolutely no cost to you. Author: AnsurWeb Services| Date: 01-01-2000 | Size: 812 KB
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	Casino DelRio  License: Freeware
	Casino DelRio meets the highest standards of fair casino play by providing better than Vegas casino odds and by performing rigorous testing of the Casino's Random Number Generator program that determines the outcome for all the games you play in the casino. The casino games are exactly the same whether you're playing in Fun or Real mode. Try them out risk-free for practice, then apply your skills for profit! Exceptional games, top quality customer service, and fast payouts are just a few of the great reasons for you to stake your claim at Casino DelRio. http://www.best-on-line-casinos.com Author: InterPlay Marketing| Date: 07-01-2003 | Size: 152 KB
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	# Casino DelRio - $600 Free!  License: Freeware
	Casino DelRio meets the highest standards of fair casino play by providing better than Vegas casino odds and by performing rigorous testing of the Casino's Random Number Generator program that determines the outcome for all the games you play in the casino. The casino games are exactly the same whether you're playing in Fun or Real mode. Try them out risk-free for practice, then apply your skills for profit! Exceptional games, top quality customer service, and fast payouts are just a few of the great reasons for you to stake your claim at Casino DelRio. Learn More about casino DelRio at: http://www.best-on-line-casinos.com/delrio Author: Jack Black| Date: 07-01-2003 | Size: 173 KB
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	USA Casino  License: Freeware
	USA Casino is one of the Web's most respectable and luxurious online casinos. 67 Exiting Games with superb graphics and sounds like: Black Jack, Poker, Craps, Slots, Roulette, and many more.. Downloading their software is very quick, and it is extremely easy to install. With 24/7 Toll Free customer support so you can contact them any time of the day. You can play for FUN or for Real Money! Download 67 of the latest and greatest games with incredible graphics and sound AND Get $555 FREE!!! USA Casino is the most realistic online gaming experience you have ever seen and heard. We make sure that, in true Las Vegas style, you are treated with the finest service. Open 24 hours a day! USA Casino - Voted Best Online Casino 2004 http://www.best-on-line-casinos.com/usacasino Author: Casinos Corp.| Date: -12-0301 | Size: 140 KB
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