Freeware: Centre Desk

	Freeware Help Desk - CentreDesk for Access  License: Freeware
	CentreDesk is a freeware multi-user help desk solution PickABooger.com. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them. Provides a flexible workflow. Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Quotations (approved or rejected) Log completion Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks. Author: Merging Technologies| Date: 17-03-2006 | Size: 5482 KB
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	LBE Free Helpdesk  License: Freeware
	Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators. Author: Leigh Business Enterprises Ltd.| Date: 01-01-1999 | Size: 2331 KB
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	Clear Focus Call Centre  License: Freeware
	Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use. Personalisation - Everybody likes it there own way right? Clear Focus Call Centre offers user the ability to personalise options such as screen colours and positions so that even if another user is using the desktop your preferences will be saved. Easy Data Entry - Raising a call is a simple as can be. Open the New Call form, enter a few simple details and save it - it's as easy as that! You can even save companies and products on the fly, so the next time you need them they are there for you to use. Data Export - Export data to Microsoft Excel with the click of a button. You now have access to all the reporting and chart creation tools offered by this Office product. Call Archiving - Easily move older calls to the calls archive using the Clear Focus Call Centre - Server module. Version Independence - Whichever Windows version you are using, Clear Focus Call Centre can be deployed easily using ClickOnce and .Net 2.0 technologies. Upgrade easily to .Net 2.0 during installation to receive the benefits of using this latest Microsoft technology. Network Deployable - Deploy Clear Focus Call Centre datafiles to your server and multiple client machines will be able to connect. This is a perfect solution if you have several users who all need to take calls at the same time. Author: Bespoke Software Solutions Ltd| Date: 10-07-2006 | Size: 2886 KB
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	TeleQ  License: Freeware
	TeleQ is a programme that creates soundscapes. By that I mean a sound environment - a scene you can listen to and experience. Using random 3-D sound positioning, movement and frequency changes, TeleQ can create any number of sound environments. The soundscapes are created within downloadable "TelePacks", which are files that can be played in TeleQ Player and edited in TeleQ Editor. Some examples of soundscapes I have created: * In the centre of holy singing, chanting and music * With Guitar notes restfully playing around you * In a mysterious crystal room * At the control centre of a space station * Within an eternally rustling dish of pot pourris * On a pirate ship with cannons roaring * In the centre of a randomly generated set of water features * In the valley of the dragons * An abandoned, haunted place Author: Gary Mullins| Date: 04-05-2008 | Size: 1034 KB
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	Inventory Manager Lite  License: Freeware
	Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that. Author: Microforge.net Limited| Date: 20-04-2001 | Size: 15081 KB
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	DeskMarker  License: Freeware
	Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. With the transparency option you can colorize the visual controls. In the freehand mode the pen marker follows your mouse. For all operations like draw and delete are user-defined hotkeys available for easy switching. Desk Marker is specially designed for computer schools or any other operation areas where you have to emphasize window areas. Author: delight software gmbh| Date: 17-03-2004 | Size: 1460 KB
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	Desk Drop Jr  License: Freeware
	DESK DROP is a fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board. Quick thinking and strategy is a must in Desk Drop to reach really high scores. The game is both addictive and fun for all ages. The top ten scoreboard records the Desk Drop Champions. Are you up to the challenge? Author: Free Web Games| Date: 10-01-2005 | Size: 560 KB
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	Sinergia Help Desk  License: Freeware
	Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation. Author: GLR| Date: 08-04-2007 | Size: 4498 KB
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	JiJiTechnologies Password Reset  License: Freeware
	JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity.    Features:  1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.  2. Supports Password Reset/Unlock account/Change Password through web with/without help desk.  3. Avoids vulnerable user authentication mechanism like asking set of personal questions rather uses the default windows authentication for doing Password Reset/Unlock account.  4. Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves.  5. Administrator can view the history of actions/operations done by the users which will be helpful for tracking purpose.  6. Improve user productivity and reduce help desk work load.  7. Do not need the tedious user Enrollment process.  8. No need to install Password Reset on every computer. Author: JiJiTechnologies| Date: 11-05-2008 | Size: 640 KB
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	Z-Cron  License: Freeware
	With Z-Cron scheduler you can execute tasks on your computer automatically and time-controlled. Z-Cron is a central control centre for time-controlling and automation of software. Z-Cron scheduler does not only start other applications but can also show popup windows with reminder text messages on the screen or shut down the system time-controlled. Author: IMU Hard- und Softwareservice| Date: 18-08-2008 | Size: 5862 KB
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	Journey to the Center of the Earth  License: Freeware
	A Journey To The Center Of The Earth, by Jules Verne (1864) Prof. Lindenbrook leads his intrepid party on an expedition to the centre of the earth, via a volcano in Iceland, encountering all manner of prehistoric monsters and life-threatening hazards on the way. Author: Michael Bryant| Date: 30-07-2003 | Size: 744 KB
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	Boldcenter Operator Client .NET  License: Freeware
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Author: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	Adventnet ManageEngine ServiceDesk Plus  License: Freeware
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Author: AdventNet Inc| Date: 01-11-2007 | Size: 37002 KB
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	Carnival Jackpot  License: Freeware
	Breakout your beads and step up to see how lucky you are! Carnival Jackpot brings you the thrill of a casino without having to leave your desk. We've added some unique new tricks and a wild carnival theme to our most popular game for 24 hour, all year long, bell ringing excitement. Author: Free Web Games| Date: 10-01-2005 | Size: 560 KB
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	NotesHolder Lite  License: Freeware
	NotesHolder lets you quickly type in any piece of information so that you can easily find it when you need, read it or print it out for your convenience. This is the most effective way to store all your notes without cluttering up your desk with PostIt and sticky notes. Unlike the other similar applications, NotesHolder is very thrifty with your screen space. You can even turn off NotesHolder icon in the system tray. But if you move your mouse cursor to the edge of the screen, the list of the notes sorted by the time of creation and divided into categories will pop up. Click once to create a new note or to edit an existing one. Click once more to print the note. NotesHolder Key Features: 1. Move the mouse to the edge of the screen to see your notes. No clicks need! 2. Only one click to create a new note or to edit an existing note! 3. Category feature is supported; 4. One-click printing; 5. Displays current date and time; 6. Configurable font size; 7. Different color schemes; 8. Multilanguage interface 9. And more... Author: A!K Research Labs| Date: 13-06-2005 | Size: 1093 KB
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	MiniChat  License: Freeware
	MiniChat is a fully functional, free and skinable chat application designed to work within your website as opposed to being the centre of attention. No installs are required, simply unzip and start using. Author: TiNiT| Date: 23-10-2003 | Size: 99 KB
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	Qasper Business Organizer  License: Freeware
	Qasper Free Personal is our full-featured, free, single-user version of Qasper's powerful, on-demand Workgroup CRM and and Business Information Organizer software (www.Qasper.com). Full of creative and unique features, Qasper empowers you, your workgroups and your business to organize, centralize, manage and visualize your personal and business information. 20+ integrated modules provide you with all the functions needed to manage contacts, connections and documents, record and track opportunities, projects and issues, perform order entry, handle actions, activities, emails and to dos, run your daily calendar, build and run reports and queries, and visualize your data. Qasper is user-customizable and our Personal Version has an upgrade path to Qasper Workgroup version. Free Personal is ad-supported with an optional paid version. Qasper Personal Paid version excludes ads and includes synchronization of emails, appointments and contacts between Outlook and Qasper. Author: Dalco Technologies Inc.| Date: 12-10-2006 | Size: 17413 KB
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	Aopen EX915 Bios v R1.09  License: Freeware
	- Fixed PS2 KB fail in bootblk., - Fix S3 resume fail while in "Power Options Properties -->Power schemes --> Home/Office Desk or Always On" setting., - Added EIST Support. Before starting this driver installation we suggest you make sure you are installing the latest driver version available. Follow readme instructions/help file for installing drivers when available. Sometimes you need to restart your system for the new installed driver to become active. You can install this driver with the following operating system: Windows 98/ME/2000/XP Author: AOpen| Date: 31-01-2005 | Size: 50 KB
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	Aopen EZ915 Bios v R1.09  License: Freeware
	- Fixed PS2 KB fail in bootblk., - Fix S3 resume fail while in "Power Options Properties -->Power schemes --> Home/Office Desk or Always On" setting., - Added EIST Support. Before starting this driver installation we suggest you make sure you are installing the latest driver version available. Follow readme instructions/help file for installing drivers when available. Sometimes you need to restart your system for the new installed driver to become active. You can install this driver with the following operating system: Windows 98/ME/2000/XP Author: AOpen| Date: 31-01-2005 | Size: 50 KB
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	Pure Patience  License: Freeware
	Pure Patience is a card game of patience, or solitaire, as it is called in America. The object of the game is to combine the tiles as a full house. Cards are shuffled and placed on the desk in 4 rows with 13 cards in each. The way you place cards on a desk in a traditional patience card game usually depends on your liking, spirits or whim, but the software will do it for you, and you will only have to do the most interesting thing - to play the game! The starting card is the leftmost card in the uppermost row. It designates the starting suit and rank. This card cannot be relocated during the game. The game is won when the following conditions are met: 1 Each row contains a full suit. There may be only one suit per row. 2 Suits follow each other in the following order: - Clubs - Hearts - Spades - Diamonds The suit designated by the starting card begins the sequence, the way suits succeed each other must be preserved. 3 Ranks in each row are lined up in either ascending or descending order, e.g.: - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - Jack - Queen - King - Ace The rank that ends a row, begins the next row. 4 Ascending and descending orders alternate as follows: - 1st row ascending from left to right - 2nd row descending from left to right - 3rd row ascending from left to right - 4th row descending from left to right Pure Patience is free. No spyware or adware modules are included; it is just a free card game. Author: Pingram Marketing| Date: 30-03-2005 | Size: 871 KB
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	Acala DVD 3gp Ripper  License: Freeware
	Acala DVD 3gp Ripper is a professional DVD tool program for converting DVD movies to mobile phone suitable movies and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy DVD movies on mobile phone. The build-up enhanced encoder fast convert any copyright protected DVD movies without any flaw and deep compress output min files with high speed and lossless movie quality. With Acala DVD 3gp Ripper, you are able to convert all favorite DVD movies onto your mobile phone and enjoy them wherever and whenever you want. is it cool? yes! portable digial entertainment ages is coming! It is a one-click solution program. You don't need to know any 3gp movie knowledge base. Its preview and edit function make you edit the video easily! Key Features: 1) It's absolutely Free software! 2) Intuitive interface make you free and professional. 3) Fast convert any copyright protected DVD movies without any flaw! 4) Build-up enhanced encoder ensure the output movie quality and high speed to finish task. 5) One click profile settings solution and easy customize settings for video size, frame rate, video bitrate(quality), audio bitrate(quality), aspect ratio. 6) Subtitle and Audio Track selectable for each episode. 7) Set the start position and end position for any episodes to convert.( cut movie clip to convert ). 8) Batch convert main movie and any episodes. 9) Batch files conversion. 10) Preview playback movies and any episodes, the preview playback maybe come up slight audio crawl, it does not matter with the output movie quality, just preview to check out the source episode. 11) Automatically Shutdown Computer When ripping done. 12) Split the output movie file size to suit to mobile phone memory stick. System Requirements: OS Supported: Windows All Author: Acala Software Inc.| Date: 30-07-2008 | Size: 3535 KB
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	Radix  License: Freeware
	Radix will enable you to manage customer information and resolve issues more efficently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Because Radix is a true distributed application with distinct client and server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Free for personal use. Multi-user licenses are available. If you need more than just another contact manager, download Radix today. Radix includes several sophisticated and fully integrated modules: Help Desk Knowledge Base Time Tracking Contact Management Email Client Appointment Scheduling Project Tracking Expense Tracking Employee Signout Board Products Client Invoicing Phone Messages To Do Personal Notes Custom Report Manager. Author: Hurstridge Technologies| Date: 21-03-2005 | Size: 23395 KB
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	Addicting Block  License: Freeware
	A simple and interesting game derived from a story widely known in China about 1,800 years ago. At that time, China is in the age of Three Kingdoms. CaoCao ( The biggest block in centre of top ) is surroundded by five generals and four soldiers. Your mission is to bring him to escape through moving the blocks step by step. You can click the block to move it to next position. The grade is higher if you use less steps. The rule is easy, and the game is interesting. Enjoy it ! Author: Share-Games| Date: 01-01-2005 | Size: 510 KB
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	AddUp  License: Freeware
	AddUp is a free calculator able to process non-trivial arithmetic expressions such as: -(((1 + 2) * 3)^4)% + 56e-7 / 8 Unlike regular desk calculators where the numbers and operators you provide disappear when you enter the next one, AddUp retains all this information for review in an editable work area. Expressions can be edited and re-calculated if necessary. Results can be saved to a text file. Author: Orefa.com| Date: 27-04-2004 | Size: 74 KB
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	Jamaica Baccarat  License: Freeware
	Jamaica Baccarat is the game of chance. It is of interest of those players who likes card games.The game has a splendid design which attracts with its liveliness. For example, you see green palms, an endless sea and a cozy verandah. In the centre of it there is a convenient large table with a pack of cards on it. Several light bamboo chairs are arranged by a designer in the order you feel comfortable while playing. And all these objects are run through with bright sunlight. In the atmosphere of relaxation nothing could distract you from the process of winning money.If you win the computer will congratulate you heartily and your gains will beam! Special music sounds during the game making your playing more pleasant. Excellent graphics will astonish you nicely and the game itself will produce an unforgettable impression! Author: FreeGames4Rest| Date: 20-01-2006 | Size: 1558 KB
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	ManageEngine SupportCenter Plus  License: Freeware
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution. SLA Management Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations. Account & Contact Management Track and manage all your customer accounts and their contact information, and thereby improve customer relationships. Product Catalog Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased. Customer Service Reports Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus. Author: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	ManageDesk Lite Virtual Desktop  License: Freeware
	Is your computer desktop getting overcrowded? Are you having difficulty quickly accessing software applications? Then it's time for you to consider trying virtual desktop software. ManageDesk Lite solves desktop clutter problems by creating multiple desktops. Each virtual desktop is a distinct working environment. The taskbar shows only the applications opened on the current desktop, greatly reducing the clutter. Author: ManageBytes Software| Date: 30-03-2004 | Size: 759 KB
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	ATAF-Support  License: Freeware
	The ATAF-Support program is a FREE online web database application that can handle online support request.ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installedThe ATAF-Support has 4 forms* A support form where the user can raise a support request* A reply form where the help desk can answer support questions* A view form where the users can read the answer* A Knowledgebase search form Author: Christian C. Rasmussen| Date: 01-12-2002 | Size: 49 KB
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	SkyFex Remote Assistant  License: Freeware
	SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it. Author: Tomsk Inc| Date: 01-09-2005 | Size: 117 KB
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	Atmosphere Lite  License: Freeware
	Bring the sounds of nature to your desktop. Choose presets such as tropical, thundestorm, nighttime, summer and many others or alternatively customize your own soundscape from the background and random sounds provided. You can save your soundscape for later listening and we've even included an alarm clock just incase you drift off at your desk. Atmosphere can be minimized to play in the background so you can relax while you work! You're settings are automatically saved on exit for ease of use. Author: Nick Moulds| Date: 11-07-2003 | Size: 90000 KB
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