Freeware: Call Tracking

	Freeware Help Desk - CentreDesk for Access  License: Freeware
	CentreDesk is a freeware multi-user help desk solution PickABooger.com. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them. Provides a flexible workflow. Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Quotations (approved or rejected) Log completion Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks. Author: Merging Technologies| Date: 17-03-2006 | Size: 5482 KB
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	fonXL Call Display Screen Saver  License: Freeware
	The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to return the calls with a single push of button. Find who was calling by using free Reverse Lookup service.Never miss your call again! Author: Pingram Marketing| Date: 15-04-2002 | Size: 308 KB
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	MSCExec for Windows  License: Freeware
	MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results. Author: Miraplacid| Date: 08-01-2003 | Size: 57 KB
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	Call Alert!  License: Freeware
	You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling. You can always choose to disable all sound alerts whatsoever, or, for example, only ring if an important person is calling. With Call Alert!, you can block telemarketers (or any other unwelcome callers) easily: simply select whole or any part of a telephone number, and add it to the "black list". Call Alert! will recognize such callers, and disconnect them automatically after just one ring. When an unwanted call arrives, the phone is simply disconnected. Call Alert! uses latest technology to achieve smoothest, fastest operation. The software uses newest Microsoft text-to-speech (TTS) development for better quality voice announces. Call Alert! will work on most PCs. It does not require an expensive voice modem; usually, any modem that is already installed in your computer will do. FEATURES - Speaks caller's name and number with a text-to-speech (TTS) voice; - Plays a unique ring sound or melody; - Displays caller's picture or opens its respective file (third-party CRM application); - Runs an external application and passes Caller ID information; - Forwards call details to a pre-defined e-mail address. Author: Pingram Marketing| Date: 07-05-2004 | Size: 540 KB
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	Easy Time Tracking  License: Freeware
	Easy Time Tracking is a powerful, yet extremely easy-to-use time & expense tracking and customer billing application. It is an ideal solution for those individual contractors and companies who need to know readily how much time is spent on their tasks and how many hours they need to bill their clients for, as well as track expenses they incur. Your business needs Easy Time Tracking if it is essential that you track your employees' or contractors' time, as well as expenses being incurred, to make sure your projects are profitable enough. People who will benefit greatly from using Easy Time Tracking include: Software Developers, Web Designers, IT Contractors, Engineers, Accountants, Lawyers, Construction Workers, QA Specialists, Financial Advisors, Writers, Technical Support Specialists, and many others. Author: Logic Software, Inc.| Date: 12-07-2008 | Size: 4143 KB
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	Call411  License: Freeware
	Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem. In order to identify incoming calls, you need to be a subcriber of Call Display service, sometimes referred as Caller ID. Call Display is a telephone company service. It provides the identification information of persons calling your telephone number. The Call Display information is supplied by the telephone company between the first and second ring as a series of special codes. The information includes the time and date of the call, the telephone number of the caller, and, in some areas, a subscription name. Manage your calls: - Identifies who's calling with call-back feature - Talking caller ID supporting Windows XP TTS - Caller ID informs you of who's calling before you answer - International phone numbers and dates supported - Audible warning when incoming call is detected - Custom individual Greetings and Incoming Ring sounds for each caller - Text to Speech voice announcements let you know who's calling when you're away from the computer (SAPI) - Complete history of all calls received or made Manage your contacts: - A powerful built-in Phone Book including telephone number database - Unlimited number of contacts Author: Soft411| Date: 08-04-2005 | Size: 536 KB
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	Express Dial  License: Freeware
	Express Dial is a phone dialer for Windows computers with a voice modem and headset. It can be used to automate the dialing of a list of numbers (as a predictive dialer) or to call single numbers when required using only your PC, modem and headset. Express Dial is designed to use a voice modem with a microphone and speaker jack. A headset is connected to these jacks and allows the user the hear the phone call and talk to the other party. You cannot use the normal telephone handset with Express Dial. Express Dial will use any voice modem connected to the PC's serial port so long as the modem has a headset connector or a mic and spk socket (most external modems do). In most cases it requires no setup. You can just install and dial immediately. One key use of Express Dial is for call centres and telephone surveys. Express Dial can be loaded with a list of phone number and it will sequentially call every number in the list. The user will choose when to end the call and automatically call the next number in sequence. This sequential calling can be started from the command line. Author: NCH Swift Sound Software| Date: 01-04-2005 | Size: 152 KB
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	actiTIME Server  License: Freeware
	actiTIME is a free time-tracking software for effective management and billing in small and mid-sized companies. Being a web based timesheet actiTIME is easy to access from any office computer. With this software you can collect time expenses for each particular customer and project and generate reports. Moreover, actiTIME supports UTF-8 character set so you can enter data in other languages besides English. Each actiTIME user is granted individual access rights and one of these allows the manager to enter and modify time-track of other users. Keeping track of over- and undertime and analyzing employees' performance is simple with this timesheet. actiTIME also helps you bill your customers: it supports both billable and non-billable tasks and allows data export to QuickBooks. actiTIME helps to streamline daily work routine and avoid all-out efforts. You can get full-functional version of this time-tracking software at no charge. Free support is available! Download your copy of actiTIME Server 1.5! Author: Actimind, Inc.| Date: 12-12-2007 | Size: 21096 KB
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	VB Project Eye  License: Freeware
	VB Project Eye is an analysis tool that determines the calls/uses of procedures, variable, types, enums and classes in shortest time, traces dead code and allows a slight navigation through the call trees of a Visual Basic project. The dependences between the different objects can be represented graphically. In addition it shows the distribution of the programming effort about the individual modules as number of code lines or of procedures and variables. Author: Theodor Müller| Date: 02-03-2005 | Size: 585 KB
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	Sinergia Help Desk  License: Freeware
	Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation. Author: GLR| Date: 08-04-2007 | Size: 4498 KB
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	LanDial  License: Freeware
	This program can be set to call divert number before dialing DUN and call a cancel number after so it works in UK etc. Also allows control of DUN dial / hangup over LAN with companion program LanMsg. Author: Malcolm Reeves| Date: 16-04-2001 | Size: 325 KB
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	Clear Focus Call Centre  License: Freeware
	Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use. Personalisation - Everybody likes it there own way right? Clear Focus Call Centre offers user the ability to personalise options such as screen colours and positions so that even if another user is using the desktop your preferences will be saved. Easy Data Entry - Raising a call is a simple as can be. Open the New Call form, enter a few simple details and save it - it's as easy as that! You can even save companies and products on the fly, so the next time you need them they are there for you to use. Data Export - Export data to Microsoft Excel with the click of a button. You now have access to all the reporting and chart creation tools offered by this Office product. Call Archiving - Easily move older calls to the calls archive using the Clear Focus Call Centre - Server module. Version Independence - Whichever Windows version you are using, Clear Focus Call Centre can be deployed easily using ClickOnce and .Net 2.0 technologies. Upgrade easily to .Net 2.0 during installation to receive the benefits of using this latest Microsoft technology. Network Deployable - Deploy Clear Focus Call Centre datafiles to your server and multiple client machines will be able to connect. This is a perfect solution if you have several users who all need to take calls at the same time. Author: Bespoke Software Solutions Ltd| Date: 10-07-2006 | Size: 2886 KB
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	Easy Time Logs Free  License: Freeware
	Easy Time Logs is a time tracking, timesheet, and project management software product. Use Easy Time Logs for your or your employees timesheets, time tracking, and project management. Easy Time Logs offers a web-based interface with timesheets and a variety of other features and reports. Easy Time Logs Software has been designed from the start with the end user experience in mind. Easy Time Logs knows that for timesheet software to be effective, it has to be effortless to use. With Easy Time Logs you will be able to set up all your clients and projects in minutes. Easy Time Logs is used for time tracking and to plan resource tasks for individuals and large groups of employees. All members of your team can record their working hours per client and projects, use a web-based timesheet, and track their time throughout the day. The information is stored in a shared hosted or native database which is accessible to employees, managers and executives of your company. Effective time management is the cornerstone of any business. Easy to use with a very user-friendly interface, Easy Time Logs is the best affordable timesheet software on the market today! Author: Easy Trinity| Date: 18-07-2008 | Size: 26419 KB
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	Axon Virtual PBx System  License: Freeware
	Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business. Features ~ Manages telephone calls within a business. ~ All routing of calls is digital over the computer network (or even a wireless network). ~ Unlimited number of extensions or external lines. ~ Supports all the standard PBX features like call transfer, hold, and record. ~ Includes a call queue sequencer with voice prompting and on-hold messages player (links to the IMS On-Hold Messages Player). ~ Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices. ~ Works with hardware type VoIP extensions which just plug into the LAN (eg. Grandstream, Sipura etc.). ~ Works with computer based softphones (eg. the Express Talk Softphone) where you make calls through your computer. ~ Works with USB phones plugged into your computer. ~ Links directly to VoIP services for your external lines (with cheaper calls). See Recommended VoIP Gateways for more information. ~ If no VoIP services are available can also link to ordinary external lines with FXO adapters. ~ Automatic "one-click" installer to setup the PBX in just minutes. Does not require detailed technical setup. ~ All configuration such as adding extensions is done using a web-like control panel through your internet browser so it can be done remotely. Author: NCH Software| Date: 06-07-2007 | Size: 397 KB
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	Inspice Trace Basic  License: Freeware
	Inspice Trace is an anti-theft laptop tracking program that protects your data and laptop. Email you precise location of your laptop. In addition, it lets you unrecoverably destroy sensitive data in your laptop in case of theft (need to upgrade to enterprise edition for this specific feature). Accurate and worldwide tracking. US Department of Defense clearing and sanitizing standard DOD 5220.22-M compliant technology. 100% privacy safe- you are not being monitored. Tamper-proof. Innovative fault-tolerant and privacy-safe tracking technology. Stealth operation. Instant installation and uninstallation. FAQ: www.inspice.com/TraceFAQ. Laptops are one of the most commonly stolen items. Protect your data and laptop against theft today. Author: Inspice| Date: 02-03-2007 | Size: 200 KB
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	PCLTrack Lite  License: Freeware
	Multi-user bug-tracking software makes entering and tracking any kind of bug, modification, query or request fast and easy. Full monitoring makes the task of the manager, programmer, analyst, help or technical author simple and saves time. Unlimited numbers of users, unlimited products and programs. Rapid entry of bugs with full drill-down progress monitoring. Fully customizable categories - types, status, priority, severity, method etc. Monitor life cycle of any deliverable with rapid reporting and on-screen queries. Although this is a Windows product you can even keep your database on Linux (tested on Suse 8.1). Available with or without the Borland Database Engine. Author: Colin Balkham| Date: 22-05-2003 | Size: 6354 KB
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	3CX VOIP Phone for Windows  License: Freeware
	Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface includes dial pad and buttons to transfer or forward a call. Set-up conference calls with a few mouse-clicks. Includes call log, phone-book, call status & statistics and more. Available in English, German, Spanish, French & Portuguese. Free download from site Features include:   * Integrated phone book (allows you to assign caller ID to a name)   * Supports several SIP profiles   * Displays caller ID   * Individual ring tones (per caller)   * Drag & drop handling   * Call log   * Incoming calls: identify, accept, reject or ignore   * Record phone calls   * Multiple calls (HOLD)   * Terminal portability (TP)   * Call transfer (ECT)   * 3 party conference (3PTY)   * Call diversion (FORWARD)   * Call deflection (CD)   * Call completion (CCBS and CCNR)   * Message Waiting Indication (MWI)   * EarlyB3Connect (tones from trunk line)   * Keypad   * VoIP support for SIP connections   * Support G.711 (A-Law and u-Law), G 726, GSM, iLBC and Speex codecs.   * STUN support for NAT/firewall traversal.   * Search using ENUM   * Installation provided as MSI for easy deployment    3CX VOIP Phone for Windows also functions as a client for 3CX Phone System for Windows, a software-based VOIP PBX that completely replaces a traditional proprietary phone system. More information on site Author: 3CX Ltd| Date: 07-02-2006 | Size: 1103 KB
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	TechAid ASP  License: Freeware
	A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or higher and on Personal Web Server. It can be accessed from a Javascript enabled web browser and is compatible with Internet Explorer 5.0 and higher or Netscape 6.0 and higher. TechAid ASP allows users to record their time using an organization's standard task numbering system, or record their time using a reference that identifies a task that does not have an 'official' designation. This allows users to account for all of their time, not just the time they spend working on tasks that have a standard identification. TechAid ASP includes reports that give information as simple as the total hours reported by a user for a given date range, to detailed reports that show all information for every activity log entry made by a user. TechAid ASP uses an Access 2000 database and does not require that Microsoft Access be installed on the web server. TechAid ASP was designed to be so intuitive that users understand all of its functions on first use. The installation wizard completely automates the installation process. TechAid ASP allows 10 concurrent users. There is no limit on the number of user accounts that can be created. TechAid ASP is a great tool for an organization's members to record their time and track the tasks they are working on. Author: TechAid Software| Date: 06-04-2003 | Size: 860 KB
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	TimeLive Free  License: Freeware
	TimeLive - Web based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version. - Web based - Fully integrated project management and collaboration tool. - Personalized overall summary view of projects for Project Manager and Team Lead. - Configurable timesheet and expense management - Four Timesheet Approval Paths (None,Administrator,Project,TeamLead) - Task management - Bug tracking - EMail notification of bug addition and update. - Reopen bug tracking and monitoring. - Quality control reports summarizing bugs by Project / Milestone / Assignee / Status - Issue Tracking - Employee Attendance - Free downloadable version - Free hosted (ASP) version (unlimited storage) - Email notifications to keep you upto date - Both downloadable and hosted version are free for 5 users. - Unlimited disk space for all hosted account plans Author: LiveTecs.com| Date: 17-05-2007 | Size: 72041 KB
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	Express Talk VoIP Softphone  License: Freeware
	Express Talk is software that works like a telephone to let you make calls from your PC.. With Express Talk you can call anyone on the internet who has installed Express Talk (or any other SIP voip softphone). Calls are free. You can also call ordinary telephone numbers anywhere in the world if you sign up to a gateway service. It uses the SIP protocol and is compatible with most major VoIP SIP service providers. Express Talk is designed to be very easy and intuitive to use. Within minutes you will be able to setup the software and start making phone calls. Express Talk is also now available for Pocket PC, so now you can take your VoIP numbers with you wherever you go. Great for people who work outside the office. Express Talk is free. Features: ~ Lets you make internet phone calls free direct PC to PC, or PC to phone via a VoIP SIP gateway provider. ~ Configure up to 6 lines on the one phone with the ability to put calls on hold. ~ Supports caller ID display and logging. ~ Includes a phone book with quick dial. ~ Integrates with Microsoft Address Book. ~ Supports call transfer. ~ Lets you record phone calls to wav. ~ Allows up to 6 people to join one call using the Call Conferencing feature. ~ Allows for quicker and easier communication using the Push To Talk intercom. ~ Includes Do Not Disturb button. Author: NCH Software| Date: 28-08-2007 | Size: 404 KB
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	Piracy Tracker  License: Freeware
	Free software code to track illegal registration and usage of your software. The purpose of this software is to give shareware developers an idea of how simple it is to implement a Tracking System to combat piracy of their software. The source code included is a fully working example. It will connect and add data to the SharewareJustice test database and will send you feedback to your email. We have java, visual basic, c++, c# source code available. We also have a perl script available for you to use on your server. Author: Hitek Software LLC| Date: 25-09-2005 | Size: 97 KB
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	Blue dot  License: Freeware
	Blue dot is a free GPL licensed Perl CGI tracking and web site activity measurement script which generates Apache combined style access log files. These log files can be analyzed with most standard log analysis tools to track site's popularity, referrers, hosts, etc. The logging is based on inserting a small piece of JavaScript or SSI code into every web page. Author: ktmatu| Date: 03-06-2003 | Size: 9 KB
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	phulmonty  License: Freeware
	PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions Author: PHULmonty| Date: 01-01-2003 | Size: 14000 KB
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	eHour  License: Freeware
	eHour is a free webbased time tracking tool for companies and organizations who need accurate information on how much time is spend on projects by their people. eHour makes the amount of time your people spend on projects visible and available as simple and user friendly as possible. The primary objective is to keep time tracking as simple and user friendly as possible while still being very effective at measuring and reporting the amount of time your team spends on a project. Author: TE-CON| Date: 14-05-2008 | Size: 21645 KB
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	PAL PC Tracker Lite  License: Freeware
	PAL PC Tracker is a computer tracking and theft recovery software system. PC Tracker allows the user to do their own monitoring and works with both Laptops and Desktop computers. Every time you boot your computer and have an Internet connection, PC Tracker sends a stealth e-mail message containing its exact location to a pre-determined e-mail address set by the customer. Author: PAL Solutions Ltd.| Date: 01-04-2003 | Size: 1200 KB
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	PC On/Off Time  License: Freeware
	PC On/Off Time graphically shows the working time on your computer of the last 3 weeks without logging your computer before. PC On/Off Time works with Windows NT,2000,XP. That software doesn't record activities, doesn't require runtimes, doesn't require installation, doesn't write to the registry, doesn't modify files outside of its own directories, isn't adware. You get an extensive evaluation of your working times and projects with the professional time tracking software Visual TimeAnalyzer at www.neuber.com/timeanalyzer - independent of your Windows version. On multiple request there are a Pro version ($9) and a Net version ($39) now available. These versions have a time unlimited chart of working time, a month overview instead of 3 weeks overview, an automatic backup that restores deleted events, a correct daylight time and comes without nag screens. Author: Alexander Neuber| Date: 29-10-2003 | Size: 268 KB
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	Radix  License: Freeware
	Radix will enable you to manage customer information and resolve issues more efficently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Because Radix is a true distributed application with distinct client and server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Free for personal use. Multi-user licenses are available. If you need more than just another contact manager, download Radix today. Radix includes several sophisticated and fully integrated modules: Help Desk Knowledge Base Time Tracking Contact Management Email Client Appointment Scheduling Project Tracking Expense Tracking Employee Signout Board Products Client Invoicing Phone Messages To Do Personal Notes Custom Report Manager. Author: Hurstridge Technologies| Date: 21-03-2005 | Size: 23395 KB
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	TimeLive free time tracking software  License: Freeware
	TimeLive - Free web-based time tracking software for timesheet automation, billing automation, expense management, employee attendance automation, project management and task management. Free downloadable and hosted (ASP) version. Both downloadable and hosted versions are free for 5 users. - Fully automated web timesheet - Project expense management - Fully customizable approval path (workflow) - Project billing - Fully integrated project management and collaboration tool. - Personalized overall summary view of projects for Project Manager and Team Lead. - Configurable timesheet and expense management - Task management - Email notification of different timesheet and project activities. - Employee attendance - Free downloadable version up to 5 users - Free hosted (ASP) version up to 5 users (unlimited storage) - Fully customizable time, expense, attendance and billing reports - Audit trail - Free customization - Billable / non-billable time and expense tracking - ASP.Net 2 / AJAX / VB.Net based complete source code available - Integration with ActiveDirectory Developed in ASP.Net 2, SQL Server 2005 Database Author: Livetecs.com| Date: 17-05-2007 | Size: 72041 KB
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	Actiontec USB External Call Waiting Modem (Windows 95/98)  License: Freeware
	USB Call Waiting Modem Drivers - Windows 95B/98, Windows 95/98 .INF files and drivers, Call Waiting selection utility Before starting this driver installation we suggest you make sure you are installing the latest driver version available. Follow readme instructions/help file for installing drivers when available. Sometimes you need to restart your system for the new installed driver to become active. You can install this driver with the following operating system: Windows 95/98 Author: Actiontec| Date: 04-10-1999 | Size: 50 KB
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	Free KGB Key Logger  License: Freeware
	Free KGB Key Logger is a free keyboard tracking software (a.k.a. key logger) that is widely used by both regular users and IT security specialists. The reason for such popularity is that this program does not just record keystrokes; it is capable of recording language specific characters (ex. umlauts), date and time certain window was initiated as well as the caption of that window. Author: ReFog Software| Date: 16-10-2004 | Size: 1279 KB
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