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Alchemy Help Desk 1.1
| Downloads: | 17 | License: | Freeware |
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| Views: | 93 | Size: | 929.0 KB |
| Date Released: | 28 December, 2004 |
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| Author: | Alchemy Lab | ||
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he / she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
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